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User Researcher II
Updated on 3/27/2023
Dorchester, Boston, MA, USA
Experience Level
Desired Skills
Data Analysis
Product Design
  • Professional experience - approx. 2+ years of professional experience in research, with at least 1+ year of user research experience specifically
  • Mixed methods research experience - you will scope and execute on qualitative and/or quantitative research plans, selecting the appropriate methodology to answer key product and research questions
  • Recruitment experience - you will work closely with Research Operations to define & handle UXR study recruitment needs, logistics, scheduling, and incentives
  • Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways
  • Collaboration skills - you will collaborate across functions such as Product Design, Content Strategy, Product Management, Analytics, Engineering and more
  • Proficiency in research and design tools - such as Qualtrics, Userzoom/Usertesting, Optimal Workshop, Reduct, Full Story, Resonate, Figma and Miro
  • Product centric mindset - your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities
  • Design thinking experience - you will likely run and participate in ideation sessions and design sprints. We want to hear your ideas and see you build on other's ideas

5,001-10,000 employees

Online home goods retailer
Company Overview
Wayfair's mission is on a mission to help everyone, anywhere create their feeling of home. Wayfair is an online retailer that offers a wide selection of home furnishings and decor.
Company Core Values
  • Relentless customer focus
  • Deliver results with agility
  • Use good judgement
  • Build the best team
  • Collaborate effectively
  • Respect others
  • Be an owner
  • Innovate & improve
  • Adapt & grow