Full-Time
Regional Station Manager
Station Operations
Alaska Air Group
Airline group connecting global destinations
No salary listed
Hounslow, UK
In Person
Must be authorized to work in the UK and able to travel to the US without restrictions.
Bachelor's
 Operations & Logistics (1) |
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- Minimum 5 years of customer service or station operations experience, preferably including passenger service, station operations, cargo handling, ground operations, personnel administration, shift scheduling, bargaining unit administration, and budget controls.
- At least 2 years of leadership or supervisory experience.
- A bachelor's degree, or two additional years of relevant training or experience in lieu of the degree.
- Understanding of international and UK aviation standards, including International Civil Aviation Organization regulations, International Air Transport Association procedures, and UK Civil Aviation Authority publications.
- Strong understanding of compliance and airline industry standards.
- Strong written and verbal communication skills.
- Ability to establish cross-functional, collaborative relationships with other teams and workgroups.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Ability and willingness to work a flexible schedule, including weekends, holidays, and non-standard shifts.
- Authorization to work in the UK and eligibility for required airport security clearance and an Airside Pass, including employment-history, criminal-record, and right-to-work checks.
- Ability to travel to the United States without restrictions.
- Manage daily airport station operations and establish priorities for station operations and employees.
- Execute necessary strategy, plans, budgets, and schedules.
- Negotiate and manage vendor contracts as needed.
- Make decisions across station functions, including customer service, ticketing, baggage handling, cargo operations, passenger security, ramp services, and reservations, while ensuring compliance with company standards, policies, regulations, and airport-authority requirements.
- Represent the company in the community through public-relations activities.
- Manage station resources, including facilities, equipment, and supplies.
- Develop employees through performance management, ongoing feedback, delegation, and team capacity and growth initiatives.
- Supervise labor-contract administration as needed.
- Liaise with oneworld Alliance partners and regulatory bodies, including the Civil Aviation Authority, Federal Aviation Administration, and Transportation Security Administration.
- Shape the team's culture through actions, presence, and reinforcement of expected behaviors.
- Familiarity with European Union Aviation Safety Agency frameworks, particularly for cross-border aviation operations.
- Five years of previous station leadership experience.
- Experience in a transatlantic airport operations environment.
- Fluency in other European languages.
- Knowledge of Sabre, Image, or similar airline platforms.
Alaska Air Group is the airline group behind Alaska Airlines, Hawaiian Airlines, and Horizon Air. Its carriers transport passengers and cargo across North America, Central America, Asia, and the Pacific, with additional reach through alliance partners. The group also includes aviation-services operations that support its airline network. The parent profile encompasses multiple airline brands and operating functions across scheduled passenger travel, cargo, regional flying, loyalty partnerships, airport operations, aircraft maintenance, network planning, and aviation support services.
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