SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

Our Enablement team at SeatGeek is responsible for training our Client Experience team and our Primary Ticketing Rightstholders. In this role, you’ll be working to update and create learning content used in training users how to use our products and tools effectively.

What you’ll do

• Design, create, and publish learning content associated with both internal and client training programs
• Design and create learning outlines, content, activities and assessments in a way that supports different learning styles and enables optimal learning outcomes 
• Design, create and publish online learning materials that enable self-guided education for our users
• Partner with trainers and subject-matter experts to update curriculum and content  in a way that that improves learning quality for students and clients
• Update and refine existing learning content to reflect continual changes to our product features and best practices, including training outlines, concept presentations, and online learning materials 
• Collaborate with internal stakeholders to to support technical aspects of online learning systems

What you have

• 5+ years experience with instructional design on an enterprise SaaS product
• Demonstrated experience with online curriculum development
• Demonstrated experience with developing content for online learning management systems
• Experience implementing instructional design theories to achieve practical outcomes 
• The ability to project manage your tasks including prioritization, communication, scheduling, and organization
• Exceptional communication and collaboration skills
• Demonstrated Audio and Visual editing skills
• Strong instructional design capabilities 
• Technical inclination, comfortable with working in more complex or technical products 
• Storytelling skills that enable you to educate through scenario-based learning

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $65,000-$100,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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