Full-Time

Business Development Representative - Warranty

Posted on 10/31/2025

SecondShop

SecondShop

11-50 employees

Marketplace for overstock and like-new items

No salary listed

Remote in Canada

Remote

Category
Business & Strategy (1)
Required Skills
Sales
Requirements
  • Minimum of 2 years of experience in business development, B2B sales, or account management, with a proven track record of acquiring and managing new accounts in the warranty or related industries.
  • Experience working with businesses in retail, e-commerce, consumer goods, or service sectors, ideally with a focus on warranty solutions or similar programs.
  • Existing relationships with key decision-makers in relevant markets and industries is a strong asset.
  • Strong negotiation and relationship-building skills with the ability to establish trust and close deals effectively.
  • Ability to work independently, manage a sales pipeline, and consistently meet or exceed sales targets and KPIs.
  • Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and effectively present SecondShop’s value proposition.
Responsibilities
  • Target potential clients, including retailers, service providers, and other relevant businesses, to promote and sell SecondShop’s warranty solutions.
  • Develop and execute strategies to expand the warranty network and increase market penetration in key segments.
  • Build and manage a pipeline of prospective clients, moving opportunities from initial contact to successful partnership agreements.
  • Collaborate with the Sales Lead to identify and implement process improvements for warranty-related sales and partnership development.
  • Negotiate pricing, terms, and contracts to ensure mutually beneficial agreements that drive long-term growth for both SecondShop and its partners.
  • Prepare and manage contracts, partnership agreements, and relevant documentation, ensuring accuracy and compliance.
  • Maintain a deep understanding of SecondShop’s warranty offerings and related services, ensuring the ability to effectively present, explain, and promote these solutions to potential partners
Desired Qualifications
  • Existing relationships with key decision-makers in relevant markets and industries is a strong asset.

SecondShop operates as an online marketplace that sells overstock, open box, and like-new products sourced directly from top retailers and manufacturers. It connects retailers and manufacturers with consumers to provide high-value deals while preventing waste, using a model that maximizes recovery of returns and overstock items. Products are curated and offered at discounted prices, with a focus on a trusted, sustainable shopping experience. The company differentiates itself by direct sourcing from reputable brands, emphasis on recovering unsold inventory, and eco-friendly practices. Its goal is to offer affordable, dependable products to shoppers while reducing waste and helping retailers recover value from excess inventory.

Company Size

11-50

Company Stage

Seed

Total Funding

$1.5M

Headquarters

Toronto, Canada

Founded

2023

Simplify Jobs

Simplify's Take

What believers are saying

  • $2M CAD seed from Harvest Venture Partners fuels national scaling.
  • Targets 45 million annual Canadian returns at 70% off MSRP.
  • Plans to grow headcount from 18 to over 50 by year-end.

What critics are saying

  • Back Market dominates with superior warranties, eroding share in 6-12 months.
  • Neo Financial siphons B2B suppliers, halting 40% MoM growth in 3-6 months.
  • Amazon Renewed captures consumers via Prime shipping in 6-12 months.

What makes SecondShop unique

  • SecondShop offers 1-year warranty on open-box appliances shipped Canada-wide.
  • B2B platform moved 1,000 tons of merchandise since January 2024.
  • Appliance Supplier Program offloads retailer returns to consumers.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

20%

1 year growth

118%

2 year growth

140%
Private Capital Journal
Sep 17th, 2024
SecondShop secures $2M seed financing

SecondShop secures $2M seed financing.

BetaKit
Sep 16th, 2024
Armed with $2 million CAD, SecondShop launches B2C ‘re-commerce’ platform to change how Canadians buy

SecondShop has launched its re-commerce platform that aims to make shopping for secondhand goods as easy as buying from mainstream retailers.

INACTIVE