Who we are looking for

A Digital Custody Operations Officer for State Street’s Global Delivery Digital Asset Division who has a understanding of ideally both traditional and digital assets operations coupled with large institutional experience. The Digital Custody Operations team is responsible for assisting in the design and ultimate execution of the operational model for State Street’s sub-custody and self-custody within Global Delivery as part of delivering the enterprise strategy. This is an exciting opportunity for a seasoned Officer seeking new challenges, leveraging your existing talents and skills to build the future digital infrastructure of financial markets from the ground up.

You will report directly to the Assistant Vice President of Digital Custody Operations and collaborate with our dedicated Digital teams in Product Development, IT, Business, Governance & Controls, Risk and Compliance plus our State Street Global Delivery teams to effectively service our Institutional client base. In addition, you will have significant opportunities to collaborate with State Street Digital’s external partners and vendors, from early on in the product development cycle right through to testing in our “model office” and implementation within operations.

This unique role requires knowledge of traditional investment services business operations – particularly in multiple areas including custody, payments, trading, securities servicing, client onboarding, compliance and process documentation - as well as a broad understanding of next generation technologies, including distributed ledger technology - DLT, Blockchain, digital custody, cryptocurrencies, digital wallet technology, tokenization and Artificial Intelligence - AI. Previous engagement in business transformation and change management preferred to help grow nascent businesses.

Why this role is important to us

• The team you will be joining plays an important role in the overall success of the organization.
• Across the Globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
• To make that happen we need teams like yours to help navigate employees and the organization as a whole.
• In your role you will strive for cutting-edge solutions, that are straightforward and scalable.
• You will help us build resilience and execute day to day deliverables at our best.
• Join us if making your mark in the financial services industry from day one is a challenge you are up for

What you will be responsible for

As Digital Custody Operations Officer you will

• Identify and influence quality control process improvements relevant to the role by challenging the design and implementation of related self- custody processes,  procedures and other documentation required for smooth operations
• Exercise discretion and judgment with respect to matters of significance such as operating as a liaison between clients, internal groups and external service providers (e.g. vendors)
• Execute our Digital in-scope functions in this new cross-functional Digital team employing a risk and controls mindset
• You will be responsible for understanding and applying operational procedures specific to Digital Custody
• Build functional and technical knowledge across traditional and digital custody and sub-custody
• Ensure KPIs are achieved and SLAs needs with our internal partners are meet to deliver seamless day-to-day delivery of services with periodic reviews

What we value

These skills will help you succeed in this role

• Engage effectively with business partners to ensure risks and controls in new models are understood and appropriately managed, and to ensure that the business operates in compliance with jurisdictional regulatory requirements
• Constructively challenge the status quo; collaborate with State Street Product teams, Compliance and State Street Global Delivery SMEs as ”one team” to help accelerate product development and delivery cycles
• Experience in driving innovative products in a start-up culture (preferably within large, complex organizations)
• Ability to work independently and show initiative when needed
• Work effectively with peers across globally distributed teams to achieve common goals
• Ability to work on multiple projects/clients implementation concurrently and prioritize work accordingly
• Process management experience

Education & Preferred Qualifications

• Some experience in operations, business controls, BUAT or client service for traditional and/or digital products for large institutions
• Understanding of digital assets and/or wallets / distributed ledger technology is preferred
• Demonstrate a can-do attitude and risk mindset
• Ability to excel when faced with the unknown and challenged to develop new ways
• Excellent presentation, communications, collaboration and influencing skills
• Proven ability to build relationships with internal and external partners and stakeholders
• Comfortable working in PowerPoint, Excel and Word
• Fluent in English – oral and written – is a must
• Advanced degree or certification(s) in digital (business or technical) – a nice to have
• Strong sense of ownership and leadership
• Innate curiosity and desire to learn
• Nice to Have – working knowledge of Microsoft Power BI

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$60,000 - $90,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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