Project Manager

Tucows Domains is the world’s largest wholesale domain registrar, playing a crucial role in maintaining the health, neutrality, and openness of the Internet through the domain name system (DNS). We operate globally under trusted brands like Ascio, Enom, Hover, and OpenSRS.

Our Registry Services division is at the forefront of managing and innovating the infrastructure for gTLDs, dotBrands, and ccTLDs. With a platform capable of supporting hundreds of top-level domains and millions of second-level domains, we deliver performance, stability, and resilience to registry clients worldwide.

We are excited to establish a Registry Operations Center in India to serve the newly awarded NIXI .IN TSP (Technical Service Provider) contract. This center will also support our growing presence in ccTLDs, gTLDs, and dotBrand operations globally.

Why Join Tucows?

We embrace a people-first philosophy rooted in respect, trust, and flexibility. At Tucows, your work can be remote-first or hybrid, allowing you to thrive from wherever you’re most productive. Today, over 1,000 team members in 20+ countries collaborate to make the Internet better every day.

If this sounds exciting, we’d love for you to be part of our journey. Join the herd!

About the Opportunity 

Tucows Domains is seeking a skilled Project Manager to lead technical projects in the domains industry. This role involves collaborating with Engineering team members, leaders, and subject matter experts (SMEs) to identify, plan, and execute operational solutions. You will leverage your technical fluency, project management expertise, and excellent communication skills to deliver impactful results in a dynamic, remote-friendly environment.

As a Project Manager for technical projects, you will drive all aspects of the technical implementation of practical solutions, ensuring seamless coordination, effective communication, and successful delivery of outcomes that align with Tucows Domains’ strategic objectives.

This is a completely remote opportunity within Gurgaon, India with the expectation of attending onsite meetings, functions, and/or events upon request.

Key Responsibilities

• Identify project stakeholders, team members, requirements, and overall timelines.
• Define scope, schedule, budget, and risks with project teams and track project progress.
• Develop and implement robust communication plans, change management roadmaps, and critical paths.
• Leverage project management platforms (e.g., Wrike, Asana, Jira) to create, update, and share project statuses.
• Oversee the technical implementation of solutions, ensuring alignment with engineering objectives.
• Facilitate risk assessments and establish mitigation strategies for potential technical challenges.
• Prepare comprehensive documentation for all project phases, including deliverables, outcomes, and lessons learned.
• Coordinate global and cross-functional resources to achieve project success.
• Communicate progress, challenges, and key outcomes effectively to stakeholders and leadership.
• Provide sign-off for phase and project completion.

Skills and Competencies

• Skilled at identifying potential risks and implementing strategies to mitigate them.
• Proven ability to work effectively with cross-departmental teams and stakeholders.
• Excellent verbal and written skills to convey complex ideas and technical details to diverse stakeholders effectively.
• Ability to analyze complex technical challenges and propose actionable solutions.
• Capability to lead multidisciplinary teams and drive project success.
• Proven ability to inspire and guide teams, create cohesive teams, resolve conflicts, foster collaboration,  and drive ownership of goals.
• Adept at managing multiple priorities, delegating tasks, and using resources efficiently.
• Strong time management and multitasking capabilities to oversee multiple priorities and deadlines.
• Analytical and creative abilities to overcome obstacles and achieve project objectives.
• Confidence in making informed decisions under pressure and managing conflicting priorities.
• Familiarity with project management tools (e.g., Jira, Wrike, Asana) 
• Flexible and open to navigating changes and adopting new tools or methodologies.

Minimum Qualifications

• 6+ years of relevant experience in project management roles.
• Proven experience leading technology projects, working closely with engineering and multidisciplinary teams.
• Proficiency in project management tools such as Wrike, Asana, or Jira.
• Exceptional risk analysis, prioritization, and resource management skills.
• Excellent written and oral communication skills in English.
• Demonstrated ability to deliver projects on time, within budget, and to specification.
• PMI Project Management Professional (PMP) certification.

Nice to Have

• Knowledge of Hindi.
• Familiarity with the domain name industry.

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.