Director of Health Services

Job Description

The Opportunity 

Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Director of Health Services to provide visionary leadership for a highly utilized, complex campus health clinic serving a distinctive student population that includes aviation, flight, Reserve Officer Training Corps (ROTC), and National Collegiate Athletic Association (NCAA) athletics.

Reporting to the Associate Dean of Students, the Director serves as the University’s senior health leader, responsible for strategic direction, clinical excellence, regulatory compliance, and cross-campus integration of health services that support student success, operational readiness, and institutional risk management.

The successful candidate will be a transformational leader who combines strong clinical judgment with operational acumen, thrives in a fast-paced environment, and builds trusted partnerships across Student Affairs, Flight, Athletics, ROTC, Emergency Management, and community health systems.

This is a full-time, twelve-month position.

Leadership & Strategic Administration

• Provide visionary and strategic leadership for the Department of Health Services in alignment with the mission of ERAU and the Division of Student Affairs.

• Establish departmental priorities, goals, and performance metrics that support access, quality, efficiency, and student well-being.

• Lead comprehensive budget planning and fiscal oversight, including revenue generation, expense management, and long-range financial sustainability.

• Oversee facility operations and infrastructure, including clinic space, security, workflows, onboarding, technology systems, electronic health records, and software platforms.

• Supervise, mentor, and evaluate a multi-disciplinary clinical and administrative team, including medical providers, nursing staff, medical billing, and health insurance compliance personnel.

• Provide oversight of contracted healthcare employees, ensuring accountability, quality, and service alignment with institutional needs.

• Prepare and present regular utilization, financial, compliance, and assessment reports for divisional and university leadership.

Clinical Oversight & Quality of Care

• Ensure the delivery of high-quality, evidence-based, and student-centered clinical care in compliance with HIPAA, FERPA, OSHA, state licensing requirements, and institutional policies.

• Maintain appropriate professional licensure and credentials (if applicable); ensure credentialing, privileging, and continuing education compliance for all clinical staff.

• Lead quality assurance, peer review, and continuous improvement initiatives to promote clinical excellence and patient safety.

• Stay current on emerging trends in college health, public health guidance, and best practices to proactively adapt services.

Program Development, Outreach & Assessment

• Design, implement, and assess health promotion, prevention, and wellness initiatives responsive to the evolving needs of ERAU’s student population.

• Utilize data, utilization trends, and student feedback to continuously improve service delivery, outreach, and access.

• Oversee strategic marketing and communication efforts using campus platforms (e.g., Campus Groups) to ensure awareness and engagement.

• Develop outcome measures and assessment tools to demonstrate impact and inform decision-making.

Campus Collaboration and Integration

• Serve as a key liaison and strategic partner to campus units including Student Affairs, Flight, Athletics, ROTC, Counseling Services, Housing & Residence Life, and Campus Safety.

• Foster strong collaborative relationships to ensure coordinated care, operational continuity, and student readiness.

• Maintain relationships with external vendors and software providers (e.g., Pyramed), managing service agreements and performance expectations.

• Partner with the Alcohol and Other Drug (AOD) Committee to ensure compliance with the Drug-Free Schools and Communities Act and related mandates.

Aviation Medical Compliance & Operational Readiness

• Experience with the Federal Aviation Administration (FAA) medical certification process is preferred but not required. Candidates without this background must demonstrate a readiness to engage in professional development opportunities to support the unique health and regulatory needs of our aviation programs.

• Provide leadership and guidance to the ERAU Flight Department and flight students regarding FAA medical certification and ongoing medical eligibility.

• Coordinate directly with flight students on issues associated with FAA medical certification, including initial medical applications, deferrals, and medical eligibility concerns.

• Provide guidance to students on FAA medical certification and special issuance procedures, and support navigation of the FAA medical review process when additional documentation or follow-up is required.

• Maintain expert knowledge of Federal Aviation Regulations and their implications for student health and flight eligibility.

• Serve as a trusted advisor to flight leadership, supporting time-sensitive and operational needs, including communication outside traditional business hours when required.

• Collaborate proactively to mitigate risk and support student progression in aviation programs.

Crisis Response, Public Health & Institutional Leadership

• Serve as essential personnel during campus emergencies, public health events, and crisis response efforts as designated by the Dean of Students. 

• Act as a campus public health leader in coordination with local and county health officials, leading responses to communicable disease outbreaks and emerging health threats.

• Serve on the Campus Assessment Response and Evaluation (CARE) Team, contributing clinical expertise to student support and intervention efforts.

• Represent the Division of Student Affairs on university committees, task forces, and professional organizations.

• Support divisional initiatives, special projects, and institutional priorities as assigned.

• Other duties as assigned. 

Perks Await You at Embry-Riddle!   

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

Required Education and Qualifications: 

• Minimum of 5 years of professional work experience in student health services, public health, or a related field, combined with demonstrated leadership experience in a healthcare setting.

Preferred Qualifications: 

• Prior experience in University Health Services, Healthcare Management, Leadership, Administration or Nursing

• Hold current and valid Nursing licensing to practice nursing in the state of Florida. (not required)

Application process/requirements 

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311587. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 

• Full Resume 

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. 

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. 

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact [email protected] and should not reach out to hiring managers or staff.