Senior Software Technical Documentation Specialist

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

The Software Technical Documentation Specialist is responsible for creating, maintaining, and improving technical documentation for the Badger Meter software suite. This role ensures that all documentation is clear, accurate, user-friendly, and aligned with both technical and business requirements. The specialist collaborates closely with product management, software quality assurance, and customer support teams to deliver high-quality documentation for external audiences.

Key Responsibilities

• Develop and maintain comprehensive technical documentation, including user guides, API references, system architecture descriptions
• Work with product and marketing teams to ensure documentation aligns with branding and messaging standards as well as streamlining localization resources.
• Collaborate with software development teams to gather technical details and ensure documentation accuracy.
• Standardize and enforce documentation styles, templates, and version control practices.
• Manage document repositories and ensure content is properly organized and up to date.
• Review and edit documentation created by other contributors for consistency and clarity.
• Assist in the creation of online help systems, knowledge bases, and internal wikis and training material.
• Contribute to process improvement by identifying opportunities to enhance documentation workflows or tools.

Required Qualifications

• Bachelor’s degree in Technical Communication, English, Computer Science, Information Systems, or a related field. Exceptional experience can be considered in lieu of formal education.
• 3+ years of experience in technical writing or documentation for software products.
• Strong understanding of software development concept and tools, such as Agile development process
• Proficiency with documentation tools such as WordPress, Confluence, Adobe, or similar.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Knowledge of UX principles and content design for digital interfaces.
• Strong understanding of software development concept and tools, such as Agile development process preferred

Key Competencies

• Analytical thinking and ability to quickly grasp complex systems.
• Strong organizational skills and version control discipline.
• Collaborative mindset with cross-functional communication ability.
• Detail-oriented with commitment to clarity, consistency, and quality.

#LI-Hybrid

Competitive Total Rewards at Badger Meter:

• Competitive Pay

• Annual Bonus

• Eligible for Annual Pay Increases

• Comprehensive Health, Vision, and Dental Coverage 

• 15 days Paid Time Off + 11 Paid Holidays  

• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.  In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more

• Educational Assistance – Tuition Reimbursement up to $5,250 

• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

• Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.  

Privacy Statement

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information.  Please see the privacy statement on our website here.