Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Programme Manager needed to join our Delivery team here at VML Enterprise Solutions
The opportunity:
Programme Manager required to deliver complex AI solutions to leading brands. We require capable individual with significant project and programme management experience as well as experience in managing large scale accounts covering multiple delivery entities.
What you’ll be doing:
You will be responsible for the management of several project managers from different organisations to ensure there is an integrated delivery plan, timely project reporting is undertaken, and processes to ensure we have accurate issue and risk management, and escalating issues is in place and effective.
Working in a fast paced and highly responsive environment the candidate must be a highly competent Programme Manager with excellent communication, stakeholder management and decision-making skills.
What we want from you:
- Proven Programme Management experience
- Experience of managing cross functional teams
- Experience of creating and managing integrated plans
- Ability to work closely with support teams to ensure client needs are met across both delivery and support.
- Strong stakeholder management skills
- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
- Accurate and detailed Programme level reporting
- Ability to manage a plan to ensure it is completed to time / budget and that any escalations are raised in a timely manner and managed accordingly.
- Managing plans to ensure all business teams have completed the necessary platform training in order to complete their “new world” BAU roles.
- Weekly delivery and bi-weekly SteerCo reporting (including attending agile ceremonies to ensure up-to-date comms are delivered to the business)
- Excellent risk management skills
- Experience working in an Agile environment.
- Strong time management & organisational skills.
- Excellent communication and relationship management skills
- Maintain a resource plan showing resource commitment across the projects and keeping track of potential end dates in association with functional lead personnel.
- Keeping track of resource requests and managing fulfilment of these requests internally or externally as appropriate.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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