Call Center Agent

Job Description

Remote Call Center Agent

• Job Type: Full-time


• Location: Athens, GA 30601


• Organization: Morris Insurance Agency LLC


• Job Rating: 3.8 out of 5 stars

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Skills

Do you have experience in Microsoft Office? Yes / No

Education

Do you have a High school diploma or GED? Yes / No

Job Details

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Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!

Major Responsibilities:

• Answering incoming calls and responding to customer inquiries


• Making outbound calls to follow up on customer requests


• Providing information about products and services


• Resolving customer complaints and issues


• Documenting all interactions in the call center software

Qualifications:

• High school diploma or equivalent


• Previous experience in a customer service role preferred


• Excellent communication skills, both verbal and written


• Ability to work independently and as part of a team


• Proficiency in Microsoft Office and call center software

If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

Qualifications

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