The Campus Experience Coordinator (CEC) seeks to go above and beyond the call of duty in delightfully serving guests visiting Liberty University through the Hancock Welcome Center (HWC). This position requires exhibiting a pleasant and friendly style of communication with guests visiting the university. It is critical for this professional to communicate with guests in a way that clearly understands the guests’ expectations and ensures the visit delivers more than expected. This role is key to the success of on-campus recruitment efforts, Liberty’s objective to deliver exceptional guest service, and our over fifty-year heritage of training Champions for Christ. The position is an hourly, full-time position and does require evening and weekend work on occasion.
Essential Functions and Responsibilities
1. Coordinate and lead TourLU & Graduate TourLU guests’ experience within the Hancock Welcome Center.
2. Ensure that full time and student team members prepare and keep Visitors Center spaces ready to host guests.
3. Schedule, lead and participate in Special Guest Tours.
4. Assist with recruitment and special campus events.
5. Handle other duties as assigned.
Qualifications, Credentials, and Competencies
A bachelor's degree and exceptional oral/written communication skills, and extensive knowledge of the Liberty campus, policies, and procedures. Proficiency in Microsoft Office suite. Effective communication both verbally and in writing. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Excellent computer and organizational skills.
Approximately 15% of work will be outside of a climate-controlled office environment, giving tours, hosting events, or participating in other recruitment events. Must be willing to occasionally work long shifts (12+) on both weekdays and weekends during events. Regularly lift 20 pounds or fewer. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.
Target Hire Date
2025-09-18
Time Type
Full time
Location
Lynchburg - In Office
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.
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