Full-Time

Onboarding Lead

Mercury

Mercury

201-500 employees

Banking for startups

Fintech

$103,100 - $143,200

Equity, Stock Options

Senior

San Francisco, CA, USA + 4 more

Required Skills
Communications
Requirements
  • 3+ years of experience leading queue based teams
  • Experience in Risk or adjacent role
  • Strong ownership mindset
  • Logical problem-solving skills
  • Top-notch written and verbal communication skills
  • Outstanding attention to detail and excellent time management skills
  • Passion for leading teams and aiding career development
  • Empathy, trust, and understanding in leadership
  • Comfortable leading in a changing and growing environment
Responsibilities
  • Hiring and managing a team of Onboarding Specialists
  • Conducting regular 1:1's with team members
  • Identifying development opportunities for team members
  • Being fluent in Onboarding team KPIs
  • Identifying product gains at scale and surfacing product feedback
  • Managing projects and driving forward results
  • Contributing to bi-annual KPI discussions
  • Proactively identifying needs of the team and creating and managing projects
  • Contributing to monthly and quarterly business reviews

Mercury is on a mission to build a banking stack for startups. The company provides banking services and APIs for startups.

Company Stage

Series B

Total Funding

$152M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

62%

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

INACTIVE