Full-Time

AT&T Partner Management SVP

Confirmed live in the last 24 hours

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Fintech
Financial Services

Compensation Overview

$156.2k - $234.2kAnnually

+ Incentive Awards + Retention Awards

Senior, Expert

Jacksonville, FL, USA + 1 more

More locations: Wilmington, DE, USA

Primary location is Wilmington, Delaware.

Category
Strategy Development
Business Development
Business & Strategy
Requirements
  • Outstanding strategic, analytical, and critical thinking skills with a demonstrated ability to innovate and problem solve
  • Finance, Risk, and/or Analytical experience encouraged
  • Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency
  • Strong customer focus and someone who has demonstrated past achievements applying a customer mindset to shape strategies and action plans
  • Influencing skills - ability to work across multiple teams and functions to align and deliver against the team’s business objectives
  • Experience leading and delivering in a highly matrixed organization without direct responsibility for resources
  • Excellent verbal and presentation skills, with experience working with teams in multiple locations
  • 8 - 10+ years experience in Credit Card Marketing or relevant product marketing experience
  • Bachelor’s/University degree or equivalent experience, Master’s degree preferred
Responsibilities
  • Ensure adequate controls are in place and identified issues are appropriately managed, escalated, tracked, and resolved. Serve as point person for all AT&T portfolio related iCAPs.
  • Support various contractual requirements including management of the contract dashboard process, to ensure that all contractual commitments are being met each month. Support contractual amendments and side letters with AT&T as needed.
  • Identify opportunities based on customer insights and take appropriate action to drive improvements in customer communication and experience throughout lifecycle. Measure the impact of all actions taken and continually monitor customer feedback through call monitoring sessions, NPS and J.D. Power survey reviews to identify and address pain points; participate in customer journeys and partner with Customer Experience to action improvement.
  • Partner with key internal partners such as Risk and Fraud to ensure strategies are optimized for the AT&T portfolio and are aligned with the overarching strategic vision and desired portfolio economics. Maintain an understanding of performance trends and assist in the active pursuit of opportunities to drive growth and card usage while improving profitability.
  • Responsible for participating on cross functional teams to execute against key portfolio strategies, achieving profitability targets as well as driving Portfolio and Program Management activities.
  • Assist in developing periodic plans and forecasting of key portfolio metrics across the products.
  • Develop presentations for all levels of the organization and partner articulating the strategic plan, benefits and contingency plans.
  • Analyze market trends through primary and secondary research.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit services, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, as demonstrated by its investments in environmental, social, and governance (ESG) initiatives. The company's goal is to create a positive financial and social impact while ensuring growth and profitability.

Company Stage

IPO

Total Funding

$59.8M

Headquarters

New York City, New York

Founded

1812

Growth & Insights
Headcount

6 month growth

12%

1 year growth

12%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Pylon enhances access to institutional-grade mortgage products.
  • The €410 million investment in SeQura supports international market expansion.
  • Citi strengthens SME lending with a £200 million debt funding package for iwoca.

What critics are saying

  • Increased competition from fintechs like Pylon may lead to market cannibalization.
  • SeQura's expansion may not meet expectations, affecting Citi's returns.
  • Citi's large debt funding packages increase exposure to credit risk.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company integrates technological innovations for seamless banking solutions.
  • Citi's commitment to ESG initiatives sets it apart in sustainability efforts.

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