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Sales Engineer
Business Management Solutions
Confirmed live in the last 24 hours
Remote • United States
Experience Level
Desired Skills
  • Expertise in the following ConnectWise Business Management software or similar solutions of the following products: ConnectWise Manage (i.e., a Professional Services Automation or 'PSA' solution) and ConnectWise Sell, (i.e., a Configure Price Quote or 'CPQ' solution)
  • Knowledgeable with Managed Services from an industry and business ideology perspective
  • At minimum, cursory knowledge on related categories of the ConnectWise software stack and how they are leveraged by our customer base: Security, Remote Monitoring and Management (RMM), Backup and Disaster Recover (BDR), and Remote Control
  • Familiarity in regards to the means and process of engaging with and procuring from hardware resellers or manufacturers
  • Demonstrated personal commitment and interest in continued professional development
  • Excellent communication and interpersonal skills
  • High energy, passion, a sense of humor and enthusiasm
  • A team player that wants to help others and win together
  • 2+ years of sales consultant or sales engineering experience preferred
  • ConnectWise experience or certification preferred
  • Proven sales track record of success and ability to identify opportunities and leverage internal & external resources appropriately
  • CRM experience such as Salesforce.com, or equivalent
  • Experience with a business process and management application such as a PSA, ERP, Service Delivery, CRM, Project Management, Procurement and/or Finance software
  • Experience with a CPQ tool, with a base line understanding of each piece: Configure, Price, and Quote
  • Experience in relevant channels: Managed Service Providers (MSP), value-added resellers (VAR), office technology (OE), Technology Service Providers (TSP), Audio Visual Integrators, or Internal IT
  • Responsible for representing both technical and functional aspects of our suite of products/services related to Business Management and proposing how these benefit prospective customers
  • Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
  • Executes proof of concepts with prospects at both a technical and business level to show the value through cloud trial and on premise environments
  • Exercises discretion and judgement regarding product specifications required to address customer requirements, assess customers' needs, and recommend solutions that optimize value
  • Proactively scopes technical solutions required to align product designs to customers' business by interpreting customer requirements
  • Apply requirements in the form of standard or custom proof of concepts and trials to prospects in order to provide an effective means for them to evaluate our products
  • Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments
  • Prepare, research and provide input into technical RFPs/RFQs
  • Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support
  • Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing
  • Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization

501-1,000 employees

Software solutions for TSPs
Company Core Values
  • Drive partner success
  • Innovate everywhere
  • Make a difference
  • Perform as a team
  • Take pride in our work
  • Own the outcome