Full-Time
Technician
Retail Repair
C Spire
1,001-5,000 employees
Telecom and technology solutions provider
No salary listed
Laurel, MS, USA
In Person
Travel to other local stores is estimated at 20%.
Associate's
 Retail (1) |
|---|
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- A minimum of one year of electronic or mechanical device repair or telecommunications device experience is required.
- Customer service experience is required.
- A high school diploma is required.
- A high degree of interpersonal skills is required.
- Personal computer experience is required.
- The employee must be able to lift 40 pounds, bend, stoop, and crawl.
- The employee must have finger, wrist, and arm mobility and finger dexterity.
- The schedule may include some evenings and Saturdays.
- The position requires approximately 20% travel to other local stores as needed.
- Achieve individual sales and productivity goals while promoting C Spire services.
- Serve as a wireless device and mobile operating system software expert in the market.
- Obtain and maintain required certifications to complete approved repairs and refurbishments.
- Identify, triage, and perform efficient, quality repairs on wireless devices according to warranty and company standards.
- Ensure all transactions are recorded accurately, including labor and parts charges.
- Maintain knowledge of accessories and upsell based on individual customer needs.
- Meet or exceed customer satisfaction as measured by surveys and Net Promoter Score.
- Support the Market Manager on the retail floor during peak customer-flow periods.
- Maintain a safe, secure, neat, and clean workstation and secure company inventory and tools.
- Perform additional duties as assigned by the Manager.
- Face-to-face experience in a service repair industry is preferred.
- A two-year electronics degree is preferred.
C Spire provides telecommunications and technology services for both individuals and businesses. It offers wireless mobile service, high-speed fiber internet, and a range of business IT solutions such as managed services, cloud offerings, and security. The company builds and maintains its own network and data resources to connect people, homes, and workplaces, then packages these capabilities into services that customers can use to connect devices, run applications, and communicate. Compared with competitors, it emphasizes combining consumer-grade connectivity with business-focused IT and security services and maintains a strong emphasis on local support and tailored solutions rather than a one-size-fits-all approach. The company’s goal is to help people stay connected and productive by providing reliable, scalable technology infrastructure that supports everyday life and work.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Meadville, Pennsylvania
Founded
1988
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Simplify's Take
What believers are saying
- The One Plan launched May 18, 2026, targeting converged households starting at $99 monthly.
- April 8, 2026 fiber completion added 14,000 residences and 18,530 lots across six counties.
- Interop signed C Spire for RCS business messaging on April 8, 2026, opening enterprise revenue.
What critics are saying
- AT&T still markets Mississippi fiber aggressively, crushing C Spire's bundled pricing advantage.
- Joe Gibbs Racing's 2026 trade-secret lawsuit against Spire Motorsports damages the brand and distracts leaders.
- The One Plan's five-year price lock locks margins if fiber or handset costs spike.
What makes C Spire unique
- C Spire pairs wireless and fiber in The One Plan, one bill, one support.
- Its Mississippi network spans 12,200 fiber miles and 217,900 homes as of April 2026.
- Arctic Wolf named C Spire 2026 Southeast Partner of the Year, signaling enterprise credibility.
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Benefits
Health Insurance
Dental Insurance
401(k) Company Match
Tuition Reimbursement
Wellness Program
Employee Referral Bonus
Company News
C Spire launches The One Plan, wireless and fiber program. C Spire recently announced the launch of The One Plan, the company's fully converged wireless and fiber offering designed to simplify how customers connect at home and on the go. Available to both existing and new customers starting at $99 per month, The One Plan delivers one seamless experience through one plan, one bill and one support number. Built around simplicity, transparency and customer value, The One Plan combines unlimited wireless, fiber internet with a five-year price lock guarantee and no hotspot restrictions or surprise overage charges. Unlike other converged offerings in the market today, The One Plan is available to existing customers and includes full wireless features and device promotions. "The One Plan is the first truly converged wireless and fiber experience designed around the customer instead of the limitations typically associated with bundled offerings," said Suzy Hays, President and Chief Executive Officer, C Spire. "Customers should not have to sacrifice wireless features, device offers or pricing transparency just to simplify their technology experience. The One Plan delivers the benefits of convergence without the catches customers too often encounter elsewhere."
C Spire has launched The One Plan, a converged wireless and fiber offering starting at $99 per month. The service combines unlimited wireless and fiber internet with a five-year price lock guarantee, no hotspot restrictions and no overage charges, all under one bill and support number. Unlike competing bundled services, The One Plan is available to both existing and new customers and includes full wireless features and device promotions. A recent C Spire survey found that approximately 60% of consumers in its service area consider it important to have one technology partner for mobile phone and home internet services. The Mississippi-based company, the largest privately held wireless carrier in the US, also provides fiber internet across Mississippi, Alabama and Tennessee. The One Plan is supported by C Spire's Blue Shoe Crew customer service team.
C Spire has completed its allocation of the Mississippi Capital Projects Fund, bringing home fibre access to over 14,000 residences and 18,530 undeveloped lots across six counties. The initiative, funded by a grant from the US Department of Treasury's Capital Projects Fund, targeted some of Mississippi's most underserved communities. The expansion covers Amite, Lincoln, Lamar, Madison, Desoto and Hinds counties, supporting C Spire's ongoing investment in high-speed broadband infrastructure across the state.
C Spire selects Interop Technologies to manage RCS business messaging. Interop expands RBM across regional U.S. operators. Fort Myers, Florida, United States, April 08, 2026 (GLOBE NEWSWIRE) - Interop Technologies, a global leader in advanced mobile messaging technology, today announced that C Spire, a privately held national advanced technology company and largest independent wireless operator in the United States, has selected Interop to provide RCS business messaging (RBM) management services. C Spire joins a growing group of regional U.S. carriers working with Interop to introduce RBM across their networks and will be the first to process live RBM traffic using Interop services. With commitments secured from multiple U.S. operators, Interop is set to enable more than two million regional subscribers for RBM in 2026. This represents the largest and most recent coordinated expansions of RCS business messaging within North America. "Interop's history as a messaging leader speaks for itself and their deep expertise in RCS technology makes them a natural partner for C Spire as we introduce advanced business messaging to our customers," said Charles Watson, senior vice president, network operations at C Spire. "Their continued focus on the operator, including flexible deployment and comprehensive management of their services, aligns with our customer inspired promise by expanding next-generation messaging capabilities for our subscribers." Through Interop's RBM management capabilities, C Spire gains enhanced visibility and operational control over all RCS business messaging ecosystem activities while enabling enterprises to engage subscribers with rich, interactive messaging experiences directly within the native messaging client. "Interop has spent more than two decades developing solutions for mobile operators as messaging technologies continue to evolve," said Stephen Zitnik, chief technology officer at Interop Technologies. "As RCS business messaging expands globally, operators are looking for trusted partners with the experience and operational expertise to introduce these services seamlessly into their networks and scale them effectively. Our focus remains on ensuring operators can deploy RBM with the visibility, oversight and operational control needed to manage and support rapid enterprise messaging growth." Interop's RBM management services provide operators with the governance and operational tools required to introduce RBM at scale, including: - Brand and campaign ingestion and management - RBM enablement and onboarding oversight - Messaging traffic visibility and monitoring - Operator-controlled monetization frameworks - Integration with existing messaging infrastructure These capabilities enable operators to support enterprise messaging while maintaining control over how RBM services are introduced and managed within their networks. About Interop Technologies Interop Technologies helps mobile network operators evolve their messaging ecosystems at scale with reliable, secure, and future-ready solutions. Founded in 2002, the company delivers telco-grade, standards-based technologies backed by 24-hour, seven-day system support. Its All-Gen(TM) Messaging portfolio spans both legacy and next-generation technologies, including multi-accredited and award-winning RCS Messaging solutions with global connectivity. Interop Technologies is headquartered in Fort Myers, Florida, with regional headquarters in Dublin, Ireland, and operates fully geo-redundant Network Operations Centers in North America and Europe. Learn more at interoptechnologies.com. About C Spire C Spire is a privately held national advanced technology company with a proven legacy of innovation. C Spire is elevating connected living by providing customers with fiber-powered smart homes, AI-enhanced experiences while accelerating tomorrow's business growth with secure fiber networks, AI-driven cloud solutions and intelligent collaboration tools. The company, based in Ridgeland, Miss., is a leading fiber internet provider in Alabama, Mississippi, and Tennessee, and an award-winning tech solutions partner for businesses across 49 states. This news release and other announcements are available at www.cspire.com/news. For more information about C Spire, visit www.cspire.com or follow us on Facebook at www.facebook.com/cspire or X at www.x.com/cspire.
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