Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact.
Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
The Role
Brightwheel is one of the fastest growing private SaaS companies across the globe. We are seeking an executive who can enable and scale that growth. This will be the central leader responsible for how we are growing and for driving top-rate execution across the full company. This includes all things operations, systems, people, process, and reporting.
Who You Are
You are an experienced exec who knows how to lead people and teams. You are a jedi problem-solver and elite cross-functional collaborator. You are passionate about enabling your teams to do their best work. You thrive in fast-paced environments and are motivated by ambitious challenges. You are not afraid of hairy problems, and are effective in challenging your peers and teams to raise the bar. Most importantly, you are closely aligned with our Leadership Principles.
What You’ll Do
- Develop and refine the “corporate operating system” including refining metrics, ensuring the right processes and systems, and driving towards accountability and attainment
- Drive continuous improvement through operating cadences, including partnering with leadership on forecasting, goal-setting, metrics reviews, and business reviews
- Ensure a contiguous journey for customers from lead through CW and onboarding on to ongoing engagement + upsell
- Lead overall operational goal-setting of the company, steer metrics reviews, and identify potential growth opportunities
- Make data the secret weapon of our go-to-market functions, creating the right reporting and analytics to provide insights into our funnel and performance, fuel the best decision-making, and uncover growth opportunities
- Lead a talented team of experts across any combo of RevOps, BizOps, and Analytics
Qualifications, Skills, & Abilities
- 10+ years of Experience in Revenue Operations, Sales Operations, Business Operations, Strategy, Analytics, or Sales/Customer Success. SaaS experience is a strong plus.
- Proven ability to implement operations cadences to meet company needs, including experience setting department-level strategy and prioritization
- Proven ability to motivate, lead, and scale a high-performing team spanning multiple sub-functions
- Superb critical thinking at both the forest level (zoom out) and the tree level (zoom in)
- Expertise in B2B sales, marketing, and/or customer experience tech stacks; SMB experience a plus
- Expert proficiency in financial modeling and analyzing complex data sets
- Deep understanding of sales methodologies and process
- Track record of collaborating with cross-functional partners to lead transformation and growth
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.
For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.
In alignment with Colorado’s Equal Pay for Equal Work Act, the annual cash compensation for this role in Colorado is targeted at $179,000-$248,000. In alignment with the New York State Senate Bill S9427A and California State Senate Bill No. 1162, the annual cash compensation for this role in California and New York City is targeted at $234,000-$275,000. In alignment with Washington’s Equal Pay and Opportunities Act, the annual cash compensation for this role in Washington is targeted at $179,000-$275,000.
Multiple factors, including geographic location, candidate experience, and expertise, determine final offer amounts. If you are applying from a different location and have questions about the compensation band for your region, please ask your recruiter
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
