Full-Time

Provider Support Specialist

Confirmed live in the last 24 hours

Solari

Solari

Financial advisory and media platform

Fintech
Financial Services

Mid, Senior

Tempe, AZ, USA

Hybrid position with work-from-home opportunity; standard business hours, Monday through Friday, 8 a.m. - 5 p.m.

Category
Customer Education & Training
Customer Success
Customer Success & Support
Required Skills
Public Speaking
Requirements
  • 3-5 years of experience in Health, Human or Social Services, or related field, Preferred
  • Bachelor's Degree in business, social work, or related field, Preferred
  • Public Speaking
  • Working Independently
  • Strong Research Skills
  • Strong communication skills
  • Detail-oriented and organized
  • Self-directed
  • Experience leading teams and projects
  • Ability to act professionally and maintain appropriate boundaries with clients and staff
  • Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled
  • Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success
  • Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth.
Responsibilities
  • Serve as the primary point of contact and subject matter expert on the H2O program for contracted providers
  • Manage a high volume of provider inquiries that require research, input, and follow-up to ensure accurate resolution and communication
  • Documents and maintains records relative to communications with assigned providers to ensure a mutual understanding of expectations, deliverables, and necessary follow-up
  • Plans and leads regular on-site and/or virtual meetings, educational seminars, etc. with contracted providers
  • Educates H2O providers regarding appropriate H2O program requirements including best practices in homelessness services delivery.
  • Collaborates with various departments or designees to develop training and education as required
  • Conducts ongoing review of provider performance and engages in program improvement conversation
  • Assist in care coordination for complex cases.
  • Demonstrate ability to plan, organize, prioritize, and work independently and consistently with limited supervision.
  • Other duties as assigned

Solari provides financial advisory services and media content focused on independent financial insights and investment strategies. Its main offering, The Solari Report, delivers in-depth analysis and commentary on financial markets and geopolitical trends. Subscribers, including individual investors and financial professionals, can access a variety of resources such as reports, podcasts, and expert discussions through different membership plans. Solari distinguishes itself from competitors by emphasizing high-quality, independent analysis and offering a comprehensive range of content, including special reports and expert interviews. The company's goal is to empower its subscribers with the knowledge and tools needed to navigate complex financial landscapes.

Company Stage

N/A

Total Funding

N/A

Headquarters

London, Kentucky

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for independent financial insights due to market volatility.
  • Rising popularity of podcasts expands Solari's audience reach.
  • Increased focus on geopolitical risks aligns with Solari's expertise.

What critics are saying

  • Competition from free platforms like Seeking Alpha may erode Solari's subscriber base.
  • AI-driven tools may reduce the perceived value of Solari's reports.
  • Preference for video content challenges Solari's traditional delivery methods.

What makes Solari unique

  • Solari offers in-depth analysis on financial and geopolitical trends.
  • The Solari Report provides exclusive expert interviews and special reports.
  • Solari's subscription model ensures high-quality, independent financial insights.

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