Full-Time

Provider Support Specialist

Confirmed live in the last 24 hours

Solari

Solari

Financial advisory and media platform

Fintech
Financial Services

Mid

Tempe, AZ, USA

Hybrid position with work-from-home opportunity; standard business hours, Monday through Friday, 8 a.m. - 5 p.m.

Category
Customer Success
Customer Success & Support
Required Skills
Public Speaking
Requirements
  • 3-5 years of experience in Health, Human or Social Services, or related field, Preferred
  • Bachelor's Degree in business, social work, or related field, Preferred
  • Public Speaking
  • Working Independently
  • Strong Research Skills
  • Strong communication skills
  • Detail-oriented and organized
  • Self-directed
  • Experience leading teams and projects
  • Ability to act professionally and maintain appropriate boundaries with clients and staff
  • Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled
  • Ability to consistently demonstrate compassion and meet people with compassion
  • Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth.
Responsibilities
  • Serve as the primary point of contact and subject matter expert on the H2O program for contracted providers
  • Manage a high volume of provider inquiries that require research, input, and follow-up to ensure accurate resolution and communication
  • Documents and maintains records relative to communications with assigned providers to ensure a mutual understanding of expectations, deliverables, and necessary follow-up
  • Plans and leads regular on-site and/or virtual meetings, educational seminars, etc. with contracted providers
  • Educates H2O providers regarding appropriate H2O program requirements including best practices in homelessness services delivery
  • Collaborates with various departments or designees to develop training and education as required
  • Conducts ongoing review of provider performance and engages in program improvement conversation
  • Assist in care coordination for complex cases
  • Demonstrate ability to plan, organize, prioritize, and work independently and consistently with limited supervision
  • Other duties as assigned

Solari provides financial advisory services and media content focused on delivering independent financial insights and investment strategies. Its main offering, The Solari Report, includes in-depth analysis and commentary on financial markets and geopolitical trends, catering to individual investors and financial professionals. Subscribers can access a variety of resources, including reports, podcasts, and expert discussions, through different membership plans. Solari distinguishes itself from competitors by emphasizing high-quality, detailed analysis and a comprehensive approach to financial and geopolitical intelligence. The company's goal is to empower its users with the knowledge needed to navigate complex financial landscapes.

Company Stage

N/A

Total Funding

N/A

Headquarters

London, Kentucky

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Solari's new feature, News Trends & Stories, enhances user engagement by making complex financial and geopolitical topics relatable and actionable.
  • The platform's emphasis on independent analysis and expert interviews positions it as a trusted source for unbiased financial insights.
  • Solari's diverse content offerings, including podcasts and special reports, provide multiple avenues for subscribers to gain valuable knowledge.

What critics are saying

  • The niche focus on geopolitical trends may limit Solari's appeal to a broader audience seeking more general financial advice.
  • Reliance on subscription fees means that economic downturns could impact subscriber retention and revenue.

What makes Solari unique

  • Solari's focus on both financial and geopolitical insights provides a unique blend of analysis that sets it apart from traditional financial advisory services.
  • The Solari Report's subscription-based model ensures a steady revenue stream while offering exclusive, in-depth content not typically available in free media.
  • By integrating expert discussions and special reports, Solari offers a comprehensive resource that appeals to both individual investors and financial professionals.

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