Director Strategic Relations

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

The anticipated BASE SALARY range for this position is $140,000 to $211,000 USD per year with uncapped commission. The actual compensation offered may vary based on job related factors such as experience, skills, education, and location.

ABOUT THE COMPANY
Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

JOB SUMMARY
The Director Strategic Relationships is responsible for selling Apria products and services to prospective and existing commercial payors and hospital systems with a focus on growing the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Establish relationships with new and existing customers that lead to increased revenue growth.
•Identify business opportunities with new and existing customers that can be memorialized into contractual commitments.
•Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts.
•Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders.
•Develops and delivers presentations to key stakeholders.
•Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account.
•Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement.
•Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position.
•Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally.
•Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders.
•Oversees customer relationships and resolves identified service issues.
•Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed.
•Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts.
•Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. Completes reports on contract opportunities and progress in achieving assigned objectives.
•Maintains database of account contacts and key account information.
•Performs other duties as required.

SUPERVISORY RESPONSIBILITIES
•N/A

MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
•Four-year college degree OR equivalent experience is required.
•Degree in Business, Finance, Health Administration or related degree preferred.
•At least eight years related work experience is required, four of which in a Managed Care Organization or health care provider organization.

Certificates, Licenses, Registrations or Professional Designations
•N/A

SKILLS, KNOWLEDGE AND ABILITIES
•Financial acumen with an ability to understand financial models.
•Strong negotiation skills.
•Proactive strategist with ability to anticipate market changes and trends
•Demonstrated Account management experience.
•Outstanding verbal and written communicator: demonstrated ability to simplify complex ideas, tell a compelling story using data, and create and deliver compelling presentations for senior leadership.
•Exemplary relationship builder and team player: experience building successful partnerships and influencing stakeholders and colleagues, with direct authority, to drive projects forward.
•Accomplished problem solver: creative yet pragmatic, with ability to effectively problem-solve anticipated and unexpected challenges.
•Strong results driver: consistently delivers flawless execution and high-quality deliverables despite ambiguity, at times managing simultaneous projects with competing priorities.
•Excellent strategic thinker: ability to synthesize multiple inputs, use incomplete information to get to crux of issue, and step back and see bigger picture.
•Decision-making skills.

Computer Skills
•Intermediate level of Microsoft Office

Language Skills
•English (reading, writing, verbal)

Mathematical Skills
•College level mathematical proficiency

Other
•Travel Required as necessary (up to 50%)

PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.
OTHER INFORMATION The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.

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Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

• Medical, dental, and vision care coverage

• Paid time off plan

• 401(k) Plan

• Flexible Spending Accounts

• Basic life insurance

• Short-and long-term disability coverage

• Accident insurance

• Teammate Assistance Program

• Paid parental leave

• Domestic partner benefits

• Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.