Associate Business Analyst

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Responsible for data and financial analysis and other special projects/related work to support revenue cycle operations at the enterprise, regional and local business level. This position is expected to perform analytical work with limited supervision and with full responsibility for various projects and report/data production.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Industrial Engineering, Business Management, Business Administration, or Hospital Administration or related field.

EXPERIENCE:

1. Three (3) years of data analysis, Health information management (HIM), or Informatics Program experience in a healthcare setting.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s Degree.

2. Lean Six Sigma Experience and Certification.

3. Certified Healthcare Financial Professional (CHFP) with the Hospital Financial Management Association (HFMA).

4. Five (5) years of data analysis experience in a healthcare setting.

EXPERIENCE:

1. Experience with Epic data extraction.

2. Experience with the development and maintenance of metrics and communication dashboards.

3. Experience with various data extraction and visualization tools such as Excel, Power Point, Tableau, etc.

4. Experience in Revenue Cycle preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Collaboratively interacts with Information Technology, Patient Access, Financial Services, HPN, and Decision Support

2. Remains current with how information is collected, maintained and reported in all key systems.

3. Identifies data uses and develops analysis opportunities that are currently not used. Extracts and defines relevant information from the electronic health record related to client/patient, insurance or other revenue cycle/business operations data

4. Maintains technical knowledge and expertise in understanding patient access, clinician utilization, healthcare revenues, reimbursement and the correlation to the monthly financial statements

5. Completes complex financial/operational analysis from beginning to end with minimal supervision or direction from supervisor.  Maintains and continually improves on technical skills needed to manipulate data.

6. Writes PC programs, spreadsheet macros and designs data base structures as needed to produce and analyze reports.

7. Supports the preparation of routine and ad hoc financial reporting focused on identifying underlying business trends, and work directly with local-level management to identify opportunities for improvement

8. Maintain intermediate report writing skills on StrataJazz, EPIC Reporting Workbench, BI, Epic Cubes and other systems as needed.

9. Sets solid analytical goals and directs team to achieve those goals using specific, targeted, data driven tactics. 

10. Analyzes financial and operational data and develops financial models used to guide business decisions

11. Communicates and educates others regarding financial improvement analyses, denials issues, findings and recommendations 

12. Demonstrates ability to work with staff to resolve problems and correct deficiencies in processes related to revenue cycle    processes.

13. Provides leadership and support in performance improvement activities. Participates on performance improvement initiatives as team leader or in a leadership role in areas of technical expertise. Maintain current knowledge of performance improvement processes as it applies to health care.

14. Creates formal presentations of revenue cycle results and trends for senior management.

15. Promotes and contributes positively to the teamwork of the department by assisting co-workers, contributing ideas and problem- solving with co-workers as observed by supervisor.

16. Participates in performance improvement through planning and implementing change and maintaining and improving productivity through attendance and participation in staff meetings, committees, task forces, cross functional groups, projects and discussion with hospital and medical staff as observed by supervisor

17. Meets deadlines and turnaround times set by department director and other senior leaders. These deadlines and turnaround times will, at times, flexibility in work schedule to meet business deadlines

18. Monitors data against regional and national benchmarks as well as industry leading key performance indicators

19. Produces monthly revenue cycle dashboards and other performance metrics for senior leaders, local business owner and for front line staff

20. Validates workflows and source information as it is relevant to data

21. Collaborates with other business and financial analysts to streamline work, avoid duplication, and share best practices relative to data management.

22. Produces reports and other analytics to quantify and define opportunities and issues

23. Interprets and summarizes results of various analyses in a timely and meaningful way

24. Re-engineers processes to positively impact productivity in terms of timeliness and accuracy

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for long periods of time.

2. Ability to lift, push or pull 10–15 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment

SKILLS AND ABILITIES:

1. Financial, technical and professional skills.

2. Oral and written communication ability to effectively represent the department and Hospital in interactions with third party payers, patients, physicians and other departments. 

3. Analytical and problem solving skills as well as the ability to work and communicate effectively with other departments.  Ability to strategize new ways of trending/analyzing data in order to complete analysis.

4. Ability to manage multiple tasks and projects in a fast paced environment and forge strong interpersonal relationships within the department, with other departments, and with external audiences

5. Ability to work independently on projects and add measurable value to the organization.

6. Extensive knowledge of personal computers and Microsoft Excel and Access software preferred.

7. Knowledge of third party payer regulations, revenue cycle functions, and electronic health records requirements.

8. Ability to explain this analysis to a non-technical audience of both internal and external customers, including executive management.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

667 SYSTEM Revenue Cycle Integration