J

JP Morgan Chase

Global financial services with diversified offerings

Technical Writing Change Management Analyst

Full-TimePosted on 9/23/2026Deadline 10/9/26
No salary listed
Senior
Bachelor's
Bengaluru, Karnataka, India
In Person

About the job

Requirements
  • A minimum of 5 years of practical experience with technical or procedural writing, editing, and communication.
  • A Bachelor of Arts or Bachelor of Science degree in English or Writing, or equivalent work experience.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Visio, Teams, and Copilot.
  • Demonstrated experience editing and reformatting detailed procedural documents into succinct, easy-to-follow steps.
  • Ability to identify and address fine details while maintaining an understanding of the broader context and overall objectives.
  • Clear communication, organizational, and time-management skills.
  • Ability to work independently and in teams.
Responsibilities
  • Develop and maintain Knowledge Management Assets, including procedures, supporting documents, and communications, to support KYC policies and operational processes.
  • Ensure final approved documents conform to prescribed templates and style guidelines.
  • Adhere to and champion the CO&D Change Readiness process.
  • Write user-friendly materials that meet target-audience needs by translating knowledge into content that supports users.
  • Manage communications and meetings with project teams and key business partners, escalating challenges as needed.
  • Facilitate reviews with stakeholders, including the Process Owner, Management, Testing, and Compliance, secure approvals for procedures, and establish working relationships with Technology, subject matter experts, and other relevant parties.
  • Update and enhance knowledge assets under tight deadlines in response to policy and process changes.
  • Review change requests for adherence to established change-management standards and controls.
  • Maintain and regularly update the change-request repository so statuses, decisions, and comments are accurately captured.
  • Prepare PowerPoint materials and distribute meeting minutes for weekly change-management forums.
  • Partner with change-management stakeholders to reinforce understanding of the change-management process and support effective change tracking and reporting.
  • Formulate observations and recommendations for process improvement, risk mitigation, and improved controls.
Desired Qualifications
  • Knowledge of financial-services functions and operations, including awareness of regulatory and compliance environments.
  • Experience with WKO and DDS processes.

About the company

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

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Simplify's Take

What believers are saying

  • 2Q26 revenue hit $58.0 billion and net income $21.2 billion, up sharply.
  • Oct. 1, 2026 Data Security Center strengthens customer trust and open-banking positioning.
  • Oct. 1, 2026 Michigan LIFT and $1 billion pledge deepen corporate, industrial, and public relationships.

What critics are saying

  • Oct. 2, 2026 SEC censured JPMorgan for 800 swap transactions involving a disqualified person.
  • The SEC found JPMorgan's swap supervision failed from November 2021 through March 2024.
  • A Chase data-sharing breach would damage trust and slow deposit growth across retail banking.

What makes JP Morgan Chase unique

  • Sept. 25, 2026 Chase launched Data Security Center for third-party app controls.
  • Oct. 1, 2026 Chase and IHG refreshed cards, pairing banking distribution with travel loyalty.
  • June 2026 Michigan LIFT showed JPMorgan can mobilize capital, government, and industrial partners.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

↓ -4%

1 year growth

↓ -4%

2 year growth

↓ -4%
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