Director – Banquets

Job Description

Are you a passionate leader who thrives on creating unforgettable events and inspiring large teams? We’re looking for a Director, Banquets to take charge of our banquet operations, leading a talented team of 200 colleagues to deliver flawless service that leaves a lasting impression on every guest.

What You’ll Do:

• Shape a Service Culture: Build and nurture a team of specialists dedicated to delivering engaging, memorable banquet experiences that align with our brand’s commitment to excellence.
• Lead with Vision & Impact: Plan strategically, communicate clearly, and ensure ongoing training to maintain the highest standards in service and operations.
• Empower Your Team: Assign meaningful roles and hold your managers and staff accountable — fostering ownership and pride in their work.
• Deliver Consistent Excellence: Ensure every guest interaction meets or exceeds hotel and Food & Beverage standards, always reflecting our core values of Respect, Integrity, Teamwork, and Empowerment.
• Drive Communication: Lead monthly meetings and daily briefings to keep your team informed, aligned, and motivated.
• Own the Details: Oversee all event logistics, from room setups to equipment maintenance, guaranteeing every detail is flawless and timely.
• Engage with Clients: Meet with key clients and special guests, including those from JD Power, to ensure their unique needs are met with care and professionalism.
• Manage Resources Wisely: Oversee labor forecasting and scheduling to optimize efficiency while managing capital improvements in your department.
• Develop Future Leaders: Use tools like LEAD to cultivate a pipeline of talented managers ready to step up through succession planning.
• Champion Our Meeting Planners: Collaborate closely to exceed meeting planner goals and deliver exceptional event experiences.

Qualifications

• Minimum 2 years as Assistant Director/Director in a Luxury property of 35,000 square feet.
• Minimum 5 years of F&B experience.
• Strong math and financial skills
• Experience in a strong union environment 

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times