Full-Time

Director of Exam Administration & Grading

Posted on 10/31/2025

The State Bar of California

The State Bar of California

Compensation Overview

$163.4k - $217.8k/yr

San Francisco, CA, USA + 1 more

More locations: Los Angeles, CA, USA

Hybrid

Hybrid role; up to four remote days per week; on-site in San Francisco or Los Angeles as needed.

Category
Operations & Logistics (1)
Required Skills
Risk Management
Requirements
  • Bachelor’s degree in a field that develops skills related to essential duties, or equivalent academic achievement
  • Master’s degree is preferred and may substitute for up to two years of experience
  • Minimum eight (8) years’ progressively responsible experience in related program administration
  • Minimum four (4) years’ senior management/supervisory experience in administering personnel and budget requirements
Responsibilities
  • Strategic Leadership & Oversight: Develop and implement strategic goals for exam administration and grading across all formats and venues.
  • Strategic Leadership & Oversight: Lead initiatives to evaluate and apply emerging trends, research, and best practices in high-stakes testing to inform recommendations for exam delivery and grading improvements.
  • Strategic Leadership & Oversight: Advise Executive Leadership, the Committee of Bar Examiners (CBE), Board of Trustees, and the California Supreme Court through regular reports and presentations.
  • Strategic Leadership & Oversight: Represent the Office of Admissions in high-level meetings, offering expert guidance on exam-related risks, innovations, and policy impacts.
  • Strategic Leadership & Oversight: Review and recommend updates to exam-related rules to ensure alignment with evolving exam modalities and delivery formats.
  • Strategic Leadership & Oversight: Promote an organizational culture focused on integrity, service excellence, and continuous improvement.
  • Team & Grader Management: Lead and support staff and cross-functional teams to ensure smooth, timely, and compliant exam operations.
  • Team & Grader Management: Set team priorities, monitor performance metrics, and coach staff to meet high service standards.
  • Team & Grader Management: Oversee recruitment, training, and evaluation of graders and the Exam Development & Grading (EDG) team; lead efforts to diversify the grader and EDG team pool across geography, race/ethnicity, and legal practice areas.
  • Team & Grader Management: Foster professional growth and team engagement through regular feedback, support, and recognition.
  • Exam Delivery & Logistics: Direct the secure and efficient planning, logistics, and delivery of all exams—including remote, in-person, and hybrid formats—ensuring readiness across varied modalities and alignment with strategic goals.
  • Exam Delivery & Logistics: Research, test, and implement delivery models that reflect best practices in the field, with a focus on long-term sustainability, equity, and exam integrity.
  • Exam Delivery & Logistics: Manage vendor procurement and exam site acquisition in alignment with State Bar policies and long-term strategic needs.
  • Exam Delivery & Logistics: Negotiate and manage contracts with exam vendors, proctors, and service providers.
  • Exam Delivery & Logistics: Develop and oversee training for staff, site leads, and proctors on exam protocols, security, and applicant support.
  • Exam Delivery & Logistics: Coordinate exam communications and collaborate with the Communications team to ensure applicants receive clear and timely information.
  • Grading Operations & Quality Control: Oversee grading processes to ensure fairness, consistency, and adherence to policy and scoring standards.
  • Grading Operations & Quality Control: Identify and implement innovations in grading workflows and systems to improve accuracy, efficiency, and transparency.
  • Grading Operations & Quality Control: Collaborate with psychometricians to analyze scoring data and apply validated methodologies.
  • Grading Operations & Quality Control: Continuously evaluate grading procedures to align with national best practices in licensing assessments.
  • Grading Operations & Quality Control: Establish and maintain robust quality assurance protocols to safeguard the accuracy and integrity of exam outcomes.
  • Grading Operations & Quality Control: Respond to and resolve grading-related inquiries and reconsideration requests promptly and transparently.
  • Exam Security & Compliance: Design and enforce security protocols across all exam formats to protect exam integrity.
  • Exam Security & Compliance: Monitor compliance with exam rules and respond to potential violations, incidents, and breaches.
  • Exam Security & Compliance: Oversee investigations, documentation, and resolution of exam-related misconduct in accordance with Chapter 6 rules.
  • Exam Security & Compliance: Support live exam administration through real-time incident response protocols and proctor guidance.
  • Stakeholder Engagement & Communication: Serve as the primary point of contact for applicants, graders, vendors, and regulatory bodies on exam-related matters.
  • Stakeholder Engagement & Communication: Assume shared leadership for applicant communications and engagement strategies to enhance clarity, transparency, and trust.
  • Stakeholder Engagement & Communication: Deliver presentations and reports to internal and external stakeholders, including public meetings.
  • Stakeholder Engagement & Communication: Collaborate across the State Bar to align exam operations with broader organizational goals and improve the applicant experience.
Desired Qualifications
  • Demonstrated experience overseeing both in-person and remote exam administration, with the ability to anticipate and respond to challenges unique to each modality
  • Proven experience negotiating, managing, and evaluating vendor contracts and service-level agreements
  • Strong record of delivering presentations and reports to governing committees, boards, or other oversight bodies
  • Experience communicating complex operational or policy issues to external stakeholders and members of the public in a clear, professional, and responsive manner
  • Familiarity with psychometric principles and applying data analysis to inform exam-related decisions (preferred but not required)
  • Commitment to advancing diversity, equity, and inclusion in operational practices and team composition
The State Bar of California

The State Bar of California

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