*This role can be 100% remote, sitting anywhere within the continental US. *

ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Business Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) project.  ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide.

This BA will participate in building and integrating web-based applications to support our DoD Military Family Readiness project.  This Business Analyst will work directly with customers and internal subject matter experts to understand the business goals and objectives of the project, and then translate those findings into actionable specifications for delivery.  The Business Analyst will work with technical leads to design new features and functionality based on customer need, collaborate with the development team to refine requirements, and manage solutions from design and development through production deployment. The Business Analyst will produce technical documents detailing integration points and features for multiple applications.  The ICF team performs custom software development to modernize and integrate siloed, legacy applications using modular design standards. The team works closely with clients and other contractors to ensure the performance and reliability of public-facing, mission-critical applications.

What you’ll be doing:

Manage and support daily work requests for the project team by:

• Support all aspects of our IT delivery lifecycle including requirements, design, testing and delivery of web-based tools, though primary function will focus on requirements, design and implementation
• Engaging with end-users to understand business needs to develop and document requirements
• Developing technical documents in support of the integration of multiple applications and development of new application features
• Communicating with multiple teams to ensure requirements are clear and well understood from a functional and technical perspective
• Logging incoming requests/work in team tools (Jira/Confluence, Smartsheet or Trello)
• Communicating with clients and the team about the status of work
• Conducting demos or training necessary for the successful execution of the project

What you must have:

• Bachelor’s Degree in related field
• 1+ years’ experience working on web and/or software development teams
• 1+ years’ experience conducting and leading interviews to gather and validate requirements
• 1+ years’ experience in documenting requirements and specifications for web and/or software development teams
• 1+ years’ experience with technical writing and developing technical requirements documents
• 1+ years experience using wireframe and mockup design tools like Figma
• US Citizenship is required (required by the federal government for this position).
• Must be able to obtain Public Trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply

What we’d like you to have:

• Experience developing standard documentation, including requirement and design specifications, use cases, and other supporting system documentation
• Experience with technical writing and developing technical requirements documents
• Excellent oral and written communication skills, especially in a client interaction context and in facilitating large team meetings to drive delivery
• Experience scoping work efforts into actionable pieces for delivery
• Excellent analytical and problem-solving skills
• Familiarity with Agile Scrum methods
• Swift ability to break down tasks into Epics, Stories & Tasks
• Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more aboutworkplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in theTransparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$52,488.00 - $89,230.00Nationwide Remote Office (US99)