Responsibilities

• Reviews loan file and gathers any items needed for final loan approval
• Liaison between all operational and sales departments in the transaction
• Orders supporting documentation
• Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
• Prioritizes daily workload to ensure a delightful client experience
• Excellent client communication skills
• Communicates with third party vendors throughout the loan process to finalize the application
• Ensures adherence to investor and regulatory guidelines
• Proactively maintain loan pipeline, tasks and objectives for complex loan applications
• Review escalated tasks and objectives with a higher level of approval authority
• Mentor and support junior processing team members
• Participates in and leads proactive team efforts to achieve departmental and company goals
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work. 
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA. 
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self-driven with the ability to work independently and collaboratively. 
• Excellent organizational skills, able to set and meet deadlines in a high paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes. 
• Prior experience in retail mortgage loan processing
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes

Requirements

• Mortgage Loan Originator License in CO or TX, Company will sponsor for the right candidate
• 2-4 years of retail mortgage processing experience
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices