Clinical Account Manager
Bay Area
Posted on 9/18/2023

51-200 employees

San Francisco, CA, USA
Experience Level
Desired Skills
Sales & Account Management
  • Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of Ceribell and relevant patient populations
  • Troubleshoot workflow solutions for departments as need arises
  • Partner with clinicians to identify and establish protocols for patients at risk of seizure
  • Lead clinical teams through training sessions helping understand workflow and applications
  • 3-5 years of recent critical care sales experience OR 5 years and med device or pharma experience OR RN's with industry experience in supporting sales teams
  • Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership
  • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically
  • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes
  • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building
  • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change
  • Grit, high integrity
  • Expand use of Ceribell to additional acute or critical care centers within existing customer base
  • Work with the local Territory Manager to launch Ceribell at new customer sites
  • Drive new product and technology introductions for existing customers
  • Build advocacy and champions within facilities. Use hospital data to validate and build interest
  • Develop a qualified lead funnel within existing install base. Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education
  • Responsible for upgrades and departmental expansion in existing install base
  • Strong project management skill requirement to support new account launches
Desired Qualifications
  • points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience