Full-Time

Product Management Director

justanswer.com

justanswer.com

501-1,000 employees

Online expert-advice platform with subscriptions

No salary listed

Remote in USA

Remote

Remote within the United States; eligibility limited to listed states.

Category
Product (1)
Required Skills
Product Management
Machine Learning
Data Analysis

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Requirements
  • A proven 0-to-1 builder. You've led the launch of new products, services, or business lines from concept through customer adoption and meaningful revenue.
  • Enterprise B2B experience. You've built, launched, or scaled products for Fortune 500 companies or similarly complex enterprise customers. Experience owning a product line, business, or P&L is strongly preferred.
  • A business builder. You're excited by the opportunity to own a business, not just a roadmap. You naturally connect customer needs, product strategy, go-to-market, and commercial outcomes into a cohesive plan.
  • Lean startup fluency. You know how to identify the riskiest assumptions, run focused experiments, learn quickly, and determine when to invest, iterate, or pivot.
  • Ability to turn ambiguity into execution. You translate ambiguous customer problems, market signals, and early research into clear product strategy, structured workflows, and production-ready delivery plans.
  • Strong operational judgment. You know what it takes to build quality, trust, and repeatability while moving quickly in a fast-paced environment.
  • Hands-on operator. You're comfortable moving seamlessly between business strategy and product execution. Prior experience as an individual contributor Product Manager is required.
  • Low-ego, high-ownership leader. You're adaptable, data-driven, customer-obsessed, collaborative, and willing to roll up your sleeves to help the team succeed.
Responsibilities
  • Own the business end-to-end. You are the single accountable owner for Pearl's enterprise business. You'll define the vision, strategy, and goals, and lead a lean cross-functional team through execution and delivery.
  • Deliver enterprise customer outcomes. Partner closely with enterprise customers and prospects to maximize product-market fit, unit economics, and scalability, translating a deep understanding of customer problems into differentiated, market-ready solutions.
  • Define the go-to-market strategy. Partner with Business Development to shape the go-to-market strategy, value proposition, competitive positioning, pricing, packaging, and business model.
  • Build and scale enterprise offerings. Define and productize Pearl's AI + Human offerings, determining how they're packaged, delivered, measured, and continuously improved.
  • Establish the category standard. Help define what trustworthy, high-quality AI solutions look like for enterprise customers by setting the standard for human-in-the-loop AI, expert data, and enterprise-grade performance.
  • Stay close to execution. While you'll set the strategy, you'll also operate as the team's lead Product Manager, working closely with Engineering, Design, Project Management, and GTM partners to ship products, solve customer problems, and drive measurable business outcomes.
  • Lead cross-functional execution. Partner with leaders across Pearl, including the executive team, Brand Marketing, Machine Learning, Expert Operations, Analytics, and Legal, to secure alignment, remove obstacles, and ensure the business has the resources it needs to succeed.
Desired Qualifications
  • Hands-on experience building AI-enabled products, including prompt engineering, AI evaluations, agent workflows, or similar technologies.
  • Previous experience as a founder, venture studio leader, innovation lab leader, or general manager.
  • Experience in frontier AI, enterprise SaaS, insurance, legal technology, veterinary, or automotive industries.
  • Experience productizing expert networks, human data services, AI evaluation products, or data-labeling services.

JustAnswer.com connects people with experts in over 200 categories to get quick, personalized answers. It operates as an online platform where users can ask questions and receive guidance from professionals in fields like legal, medical, automotive, tech support, and more. The service works via two main models: a subscription, currently $60, that grants 24/7 access to personalized help from experts, and a pay-per-question option for single inquiries. Experts are drawn from reputed institutions and companies such as Harvard, UCLA, and Microsoft. The platform differs from competitors by offering broad topic coverage, rapid access, and a combination of ongoing subscription support with one-time questions, backed by credentialed professionals. The goal is to provide fast, accurate, and reliable advice to individuals so they can make informed decisions and avoid costly mistakes.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$50.7M

Headquarters

San Francisco, California

Founded

2003

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Simplify Jobs

Simplify's Take

What believers are saying

  • JustAnswer plans 4,000+ expert additions in 2026, signaling strong demand and supply expansion.
  • LinkedIn listed active hiring in January 2026, including product, engineering, analytics, and legal roles.
  • Pearl and Fount extend JustAnswer into B2B client acquisition, widening revenue beyond consumer Q&A.

What critics are saying

  • FTC sued JustAnswer on January 13, 2026 for deceptive subscriptions and ROSCA violations.
  • The complaint targets Andrew Kurtzig personally, threatening injunctions, refunds, and civil penalties by 2027.
  • If courts ban its low-price funnels, JustAnswer's conversion engine and brand trust collapse.

What makes justanswer.com unique

  • JustAnswer pairs 12,000+ vetted experts with AI triage, blending Pearl and human review.
  • Pearl.com became the umbrella brand in January 2026, spanning consumer and B2B services.
  • The 2024 ChatGPT-store GPTs position JustAnswer inside AI workflows, not just search.

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Benefits

Remote Work Options

Flexible Work Hours

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

-11%

1 year growth

1%

2 year growth

2%
Regulatory Oversight
Jan 30th, 2026
About Troutman Pepper Locke

About troutman pepper locke. FTC sues JustAnswer over allegedly deceptive subscription practices. The Federal Trade Commission (FTC) has sued JustAnswer LLC and its founder and CEO, Andrew Kurtzig, alleging that the online Q&A platform deceives consumers into costly recurring subscriptions without their informed consent, in violation of the Restore Online Shoppers' Confidence Act (ROSCA) and Section 5 of the FTC Act. JustAnswer, which operates JustAnswer.com and niche sites like AskALawyerOnCall.com, AskAVeterinarianOnline.com, and AskWomensHealth.com, advertises expert help for as little as $1 or $5. According to the complaint, when consumers enter their payment information, they are instead enrolled in a recurring monthly subscription costing $28 - $125 in addition to the $1 or $5 "join" fee. The FTC claims JustAnswer failed to clearly and conspicuously disclose the subscription terms as required by ROSCA, which mandates that online sellers using automatically renewing subscriptions must: (1) clearly disclose material terms before obtaining billing information; (2) obtain express informed consent before charging; and (3) provide a simple way to stop recurring charges. As a result, consumers allegedly provided credit card information without affirmatively agreeing to an ongoing plan. If the FTC prevails, the case could result in monetary relief, injunctive relief, and civil penalties, and would further highlight the agency's crackdown on "dark patterns" and deceptive subscription practices, despite the FTC's Negative Option Rule, commonly known as the Click-to-Cancel rule, being struck down last summer. For businesses, the case underscores the FTC's focus on: * Transparent pricing; * Clear, conspicuous disclosure of subscription terms; and * Obtaining affirmative, informed consent for recurring charges. Online services using trials, teaser pricing, or negative option billing should closely review their practices for compliance with ROSCA and the FTC Act.

Health Newswire
Apr 15th, 2025
Questions About Kids and Accidental THC Edible Ingestion Skyrocket on JustAnswer as States Legalize Recreational Marijuana Use

JustAnswer recently launched AI search tool Pearl.com, the only dedicated professional services AI platform that seamlessly integrates an advanced large language model (LLM) with its network of highly vetted human experts.

Tifton CEO
Mar 1st, 2025
JustAnswer Reveals Top Trending Tax Questions for 2025

JustAnswer reveals Top Trending Tax Questions for 2025.

JustAnswer
Feb 5th, 2025
JustAnswer Named #1 Fastest-Growing Website in Similarweb's 2025 Digital 100 Rankings

JustAnswer, the premier online platform connecting people with verified experts for real-time professional advice, has been recognized as the #1 fastest-growing website in Similarweb's prestigious 2025 Digital 100 Rankings.

PR Newswire
Apr 9th, 2024
JustAnswer Launches 11 New Custom GPTs That Enable AI Fact-Checking by Verified and Vetted Human Experts

SAN FRANCISCO, April 9, 2024 /PRNewswire/ - JustAnswer, the world's largest expert platform, today announced the launch of 11 new custom GPTs that enable users to connect directly with verified and vetted human experts to fact check and provide a "Trust Score" for ChatGPT-generated responses before acting on the information.