ESSENTIAL RESPONSIBILITIES

• Receives all requests for enrollment of new patients
• Performs interview to establish needs of patient
• New Patient Packet
• Release of Information (ROI) for previous medical records
• Reviews Narcotic Drug Policy (as applicable)
• Assigns appropriate provider / site for new patient
• Responsible for processing and tracking ROI and new patient records/chart
• Responsible for entry of new patient into Electronic Medical Record
• Responsible for monitoring/answering calls to New Patient Hotline
• Responsible for scheduling initial appointment for new patient
• Reviews new patient tracking report
• Other duties, work hours, and ACHS placement may be assigned

REQUIRED KNOWLEDGE; SKILLS & ABILITIES

• Ability to accept responsibility and account for his/her actions.
• Ability to perform work accurately and thoroughly.
• Ability to adapt to change in the workplace.
• Demonstrates good knowledge of agency wide policies and procedures.
• Ability to communicate effectively with others using the spoken and written word.
• Ability to bring about group solidarity to achieve a goal.
• Ability to make critical decisions to solve a problem or reach a goal while following company procedures.
• Ability to organize well and follow a systematic method of performing a task.
• Ability to find a solution for or to deal proactively with work-related problems.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to comprehend and use ACHS computer software.
• Understand and effectively use the ACHS Electronic Medical System.