Summary

• Work with product management and technology counterparts to achieve clear problem definition, identify areas of opportunity and define big ideas and capabilities needed for successful implementation
• Evaluate and define approaches to a strategic user challenge, drawing from methodologies in design thinking, change management, process improvement, innovation and program/product management to achieve desired outcomes
• Define the design approach and lead creative direction throughout the process
• Lead creation of the information architecture, requirement documentation and final UI/UX design deliverables
• Ensure appropriate customer discovery work is completed early in product concepting
• Ideate and create user experience and interface solutions such as user workflows, information architecture and interaction models.
• Validate ideas through research, test and learn methodologies and value impact assessments
• Drive the development of strategic CX recommendations for new or incremental offerings and experiences
• Design and facilitate design thinking and innovation workshops to help stakeholders find common understanding and direction
• Coordinate research needs with internal or external teams, driving learning objectives and ensuring quality research outcomes
• Coach and mentor junior UX designers and researchers
• Define and manage project approach, milestones and deliverables

Qualifications

• 6+ years of design-related experience, creating user experiences and user interfaces across form-factor considerations
• 3+ years of project management experience
• Portfolio featuring examples of UX/UI design work required
• Self-motivated with the ability to execute responsibilities in all situations
• Detail-oriented as it applies to project, consulting and design considerations
• Domain expert with the ability to lead, mentor and guide teams and stakeholders
• Deep understanding of experience design-related activities, including information architecture and design strategy, interaction design and visual design
• In-depth knowledge of all user experience software and design tools
• Fluent understanding of web, software and application development process and methodologies
• Experience working on enterprise software platforms is required
• Deep domain knowledge of current technology and design trends related to specialty

Perks

• Home Office Reimbursement
• Professional Self-Development Program
• Health and Wellness Reimbursement
• Professional Dress Allowance
• Employees can also earn points through recognition, travel and more, to redeem for unique experiences.
• Company-sponsored social events

Work Environment and Culture

• Be surrounded by smart talented people with shared values of continually challenging, investing in, and stretching themselves to new levels
• Collaborate with seasoned designers, architects and top-notch software engineers to solve problems and to challenge assumptions
• Work in small teams with opportunities for rapid growth and accelerated responsibilities
• Everyone has a voice and is always encouraged to engage in shaping the company by sharing their interests, ideas, and feedback

Our Philosophies

• Agile approach – emphasis on good people, continuous delivery of value, close collaboration with clients
• Learning and reuse by leveraging patterns and frameworks
• Deliver results by playing key leadership roles on capable teams focused on full life-cycle from discovery and planning through implementation and launch
• No technology bias and no affiliations with vendors – we use the technologies and approaches that make sense for our clients
• Constant learning – adding modern technologies, frameworks, tools and products to our tool belt

Work-Life Balance

• Hybrid remote model allows the flexibility to work remotely as much as desired.
• Paid time off for vacation, unlimited sick days (as needed) and holidays

Compensation

• Annual raises and promotions based solely on individual performance and a compensation package that well exceeds the industry average for top performers.
• 401(k) with employer match

Insurance

• Health (including prescriptions), Vision, Dental, Life, and Disability
• Insurance Coverage
• Voluntary benefits package including telemedicine, PetCare, chiropractic, lab testing, and alternative medicine.
• HSA with employer direct contribution