Pre-Sales Solution Engineer - London, UK

About AvePoint: 

AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. Over 17,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments.

At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!

About the position:

As a Solution Engineer, you will work closely alongside your fellow Engineers in a team and partner with our distribution, partner and account managers as the key technical lead throughout the sales lifecycle of our Elements/Channel business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. This role is ideal for someone who wants to build a career within the Pre-Sales field; a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry. This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.

Specific responsibilities include, but are not limited to:

• Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on-site
• Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers.
• Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Sharing information with the sales and technical teams about our products and the market
• Acting as the customer advocate and liaison to the AvePoint product management and development teams
• Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology
• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting AvePoint Partner and Marketing teams with their field activities
• Ownership of technical sales opportunity closure
  
  

What you will bring to our team:

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience 
• Confident and enthusiastic presentation skills 
• Fluent in English 
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs 
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality 
• Ability to maintain excellent relationships with customers and colleagues 
• Ability to work individually and within a highly collaborative team 
• Willingness to learn and adapt in a dynamic and fast changing environment 
• Authoritative business analysis capabilities 
• Advanced troubleshooting skills 
• Regional and National Travel - 20-40% 

Technical Qualities:

• Experience in ITPro related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Office 365 & Azure technologies
• Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.
  
  

Benefits we offer:

• Competitive market-based compensation 
• Work-life balance through a hybrid working model
• Career progression and internal mobility opportunities
• GBP 1.000,00/Year towards our Tuition Reimbursement Program 
• Pension and BUPA Healthcare 
• Employee Referral Program 
• Corporate Donation Matching Program
• Company sponsored events / regular team building events  
• Ride to Work Scheme 
• 30 PTO/Year, plus all bank holidays and access to AvePoint holidays!
• ... and much more!

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. LI

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