Pre-Sales Solution Engineer

About AvePoint: 

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!

About the position: 
 
Your job is to partner with our sales team as AvePoint’s key technical lead throughout the lifecycle of the solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. 

What your day to day will look like:

• Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on-site 

• Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers. 

• Communicating with prospective customers, assisting and guiding them through their evaluation and selection process 

• Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives 

• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment 

• Sharing information with the sales and technical teams about our products and the market 

• Acting as the customer advocate and liaison to the AvePoint product management and development teams 

• Helping the sales team identify and understand customer business objectives and their organisation to best align AvePoint technology 

• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company 

• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility 
• Ownership of technical sales opportunity closure 

What you will bring to our team:

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns. 

• Relevant work experience on client-side, consulting-side or with an ISV

• Understanding of M365 architecture, components, and configuration

• Experience in delivery and/or pre-sales of solutions that leverage one or more of the following: M365 Security & Compliance (Purview), SharePoint, Teams, Dynamics and Azure

• Knowledge of server and cloud offerings across Microsoft, Google and Salesforce

• Confident and enthusiastic presentation skills 

• Good business and technical communication skills – can lead conversations to align technical value to a customer’s business needs 

• Ability to think strategically using technical knowledge coupled with sales mentality

Technical Qualities: 

• Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,

• Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies

• Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies

• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions

• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

Benefits we offer:

• Competitive market-based compensation 

• Work-life balance through a hybrid working model

• Career progression and internal mobility opportunities

• GBP 1.000,00/Year towards our Tuition Reimbursement Program 

• Pension & BUPA Healthcare 

• Employee Referral Program 

• Corporate Donation Matching Program

• Company sponsored events / regular team building events  

• 30 PTO/Year, plus all public holidays and access to AvePoint holidays!

• ... and much more!

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

BR

#LI-HR1 #LI-HYID