Compensation Overview

Place St Charles (37701), United States of America, New Orleans, Louisiana

Anti-Money Laundering, Transaction Monitoring Operations - Subject Matter Expert (SME)

SME expectations:

• Assistance with Pipeline queue work (Conducting alert/case investigations), while maintaining high standards of production and quality. There may be exceptions based on prioritized work by SLT (25% - 50%)

• Assist with the facilitation and the creation and/or maintenance of New Hire training, Refresher training, and other Departmental training initiatives.

• Ad-hoc responsibilities include assisting people leaders with duties (e.g., SAR reviews when the supervisor is on PTO, run team huddles, etc.) and participate in appropriate meetings when overseeing teams for people leaders.

• Identify opportunities to partner with groups outside of the department for collaboration, consistency, and awareness, when appropriate.

• Active working knowledge of the current TMO processes and procedures including having a general awareness of all applicable work types (e.g., Bank, Card, and COAF). 

• Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas and outcomes. 

• Acting as a “go-to” resource for leadership and investigators to assist in managing questions and other various needs of the workstream while managing time in production and other responsibilities.

• Effective Management of queue, time, and calendar. Escalating when appropriate. 

Qualities Desired: A person best suited to the SME role would display a high level of experience, leadership, and influence. This person will excel in Capital One competencies but in particular should be: 

• A critical thinker who is able to identify enhancements and opportunities and develop and execute strong solutions, while fostering collaboration and teamwork among multiple individuals and workstreams;

• A proficient communicator who can move seamlessly between oral and written communication and is able to tailor presentations to the audience;

• An organized individual who prioritizes tasks appropriately, identifies and observes deadlines, and can manage multiple responsibilities at once;

• A strong leader who understands the value of building consensus; and

• A driven investigator with a strong understanding of AML risk, management practices, and regulatory requirements.

Basic Qualifications:

• High school diploma or equivalent certification

• At least 1 year of AML experience within the financial industry

Preferred Qualifications:

• 2+ or more years of AML experience within the financial industry

• Experience investigating complex cases involving high risk customers and typologies

• Proficiency in Microsoft Office and G Suites

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $99,500 - $113,600 for AML Sr. Investigator IIIllinois (Hybrid On-Site): $92,800 - $105,900 for AML Sr. Investigator II

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).