Full-Time

Ops Associate

Confirmed live in the last 24 hours

Ambrook

Ambrook

11-50 employees

Promotes sustainable practices in agriculture

Food & Agriculture
Social Impact

Compensation Overview

$55k - $70kAnnually

Entry, Junior

United States

Hybrid position; specific in-office days not mentioned.

Category
Quality Control & Compliance
Warehouse Operations
Operations & Logistics

You match the following Ambrook's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 0-3 years of full-time work experience, with internships or customer-facing roles that showcase your ability to communicate, problem-solve, and build relationships
  • Ability to communicate, problem-solve, and build relationships
  • Eager to learn and adapt to accounting software and tech stack
Responsibilities
  • Own customer success, product feedback, user community, compliance
  • Teach operational excellence, how to effectively translate user insights into product specs
  • Learn business use cases and pain points of ag stakeholders
  • Improve customer and community trust, support SLAs, financial services readiness
  • Manage inbound support queries across multiple platforms
  • Facilitate amazing producer experiences through customer success work
  • Create documentation or forums that enable customers to succeed with our products
  • Implement products and processes to track the customer journey across multiple channels
  • Collaborate in new feature launches with customers through email and in-app communication and documentation
  • Translate customer feedback into product insights and marketing experiments via cross-functional collaborations with Growth, Design, and Engineering teams
  • Adapt testimonials into shareable customer story content to increase industry trust and brand awareness
  • Build an end to end customer experience that connects customers with resources distributed through Ambrook and through partners
  • Handle any financial services disputes and build a support enablement playbook
  • Identify opportunities to increase retention through user forums, educational offerings, and in-product workflows
  • Proactively project manage compliance requirements for an expanding portfolio of financial and sustainability offerings
  • Foster a culture of operational excellence, helping define SLAs and KPIs for the Operations team

Ambrook focuses on promoting sustainability within the agriculture and natural resource sectors. The company provides tools and resources that help businesses in these industries adopt sustainable practices while also ensuring profitability. Ambrook's approach involves offering insights and data that enable companies to make informed decisions about their operations, ultimately leading to more environmentally friendly practices. Unlike many competitors, Ambrook emphasizes the financial benefits of sustainability, aiming to show that eco-friendly practices can also be economically viable. The goal of Ambrook is to create a balance between environmental responsibility and business success.

Company Size

11-50

Company Stage

Series A

Total Funding

N/A

Headquarters

Denver, Colorado

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased adoption of precision agriculture drives demand for Ambrook's integrated financial tools.
  • Government incentives for sustainable farming create opportunities for Ambrook's financial solutions.
  • The rise of regenerative agriculture aligns with Ambrook's mission to track sustainability metrics.

What critics are saying

  • Competition from fintech startups could impact Ambrook's market share.
  • Rising interest rates may reduce farmers' ability to invest in Ambrook's tools.
  • Data privacy concerns among farmers could hinder adoption of Ambrook's products.

What makes Ambrook unique

  • Ambrook focuses on making sustainability profitable in agriculture and natural resources.
  • The company builds accounting and financial tools specifically for farms.
  • Ambrook's tools integrate with precision agriculture technologies for real-time financial insights.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Unlimited Paid Time Off

Professional Development Budget

Growth & Insights

Headcount

6 month growth

-15%

1 year growth

-6%

2 year growth

7%