Education and Training Instructor

Families Forward, amember of The Fedcap Group, is looking for a mission-driven individual to become a Education and Training Instructor! This person will provide training and instruction to people from all walks of life who are looking to overcome barriers to meet their employment-focused goals and become “Job Ready”.Also known as a Workforce Readiness Instructor, this role is an integral component of the workforce development model at our  Augusta Maine opportunity center. Apply today to be contacted by a member of our recruiting team!

Position Key Highlights:

• Make an impact in your community!
• Earn between 46K and 50K starting pay (Depending on Experience and Skills)
• No nights. No weekends. Standard office hours are Monday - Friday, 8:00am - 4:30pm. 
• Comprehensive benefits package with generous PTO, sick leave and paid Holidays
   

JOB SUMMARY   

This tech savvy, people-facing member of the Education and Training team delivers high-energy, interactive career readiness, life skills and staff professional development workshops through groups and digital platforms.

ESSENTIAL FUNCTIONS

• Delivers workshops and training, and individual sessions with participants as needed, to assist them in improving their well-being and assisting Career Advisor with producing tailored work focused action plans when needed.
• Conducts workshops on topics such as career development The Power of Possible, stress management, conflict resolution, communication skills, digital literacy skills, English language skills, conflict resolution, parenting skills, and others.
• Conducts staff training during the initial onboarding phase and delivers continued professional development throughout the year.
• Meets with participants 1:1 to discuss and explore options for further education and training. 
• Maintains Participant records in FedcapCARES to ensure the Participant journey is documented in accordance with contractual requirements and quality standards.
• Meets personal performance targets, KPIs and all quality and compliance measures by delivering high quality employability provision to participants, both remotely and face to face
• When delivering training remotely ensures appropriate digital technologies are utilized in an environment that supports privacy and confidentiality of attendees
• Assist participants and staff in using technology, including working with them in the business networking centers.
• Plans and assists in development of content and materials needed for each workshop by conducting research of best practices for working with adult learners. 
• Assigns activities and learning assignments to participants and tracks progress and completion.
• Attend evaluation and training team meetings weekly and give feedback to the team on which participants are ready to work, and any other relevant information pertinent to participant obtaining employment.
• Conducts academic, aptitude and interest evaluations and makes recommendations for further education, job training and employment. 
• Evaluates credentials attained in other countries and assesses their alignment with US/local employment and educational requirements. 
• Promotes Fedcap Inc. positively at every opportunity with participants coworkers and external stakeholders, understanding and articulating the full services and benefits we offer to customers.
• Demonstrate drive to deliver performance in line with key performance indicators and performance targets.
• Actively role models our Fedcap values throughout all aspects of their work and interactions with others.
• Quality is the responsibility of all Fedcap Inc. staff members and must be reflected in all interactions and documentation with participants and stakeholders.
• Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

QUALIFICATIONS    

Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.

Required Education and Job Experience

• Bachelor’s degree in Adult Education, vocational rehabilitation, life skills coaching, human services, or related field and/ or equivalent work experience. 
• Two years of adult teaching experience, workshop facilitation or workforce development coaching.
• Or an equivalent combination of related education and experience.
• Experience working with public assistance recipients, homeless, formally incarcerated, individuals with disabilities and/or those affected by the challenges associated with poverty a plus.
• Bi-lingual is a plus (French, Portuguese, Arabic, Lingala, Somali).

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

• Hours of work and days are typically, Monday through Friday, 8:00 a.m. to 4:30 p.m.
• Occasional evening and weekend work may be required as job duties demand.

Travel

Travel demands are dependent on business needs and may be subject to change.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.