Collection Support Clerk

Description

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker & Associates is seeking a Collections Support Clerk. Collections Support is responsible for performing administrative duties on a daily basis. 

The base hourly rate for this position is $16.00 per hour.

Responsibilities include:

• Administrative duties supporting our front-line collectors
• Locating, researching and properly documenting consumer’s assets in such a way to prepare consumers account for post judgment remedies (maintaining confidentiality at all times)
• Adhering to all Firm policies and client guidelines / work standards
• All other duties as assigned

Requirements

• Call center experience a plus
• Excellent administrative and phone skills
• Basic computer skills
• Above average interpersonal, oral, and written communication skills
• Ability to work in a fast-paced environment
• Skip tracing through LexisNexis Accurint (not "accurant") involves using a platform that combines vast public and commercial databases with sophisticated linking technology to find individuals and businesses for collections, real estate, and legal professionals. 

Physical Qualifications:

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.                   

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match. No Phone Calls, No agencies, EOE, drug free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.