Contractor Market Sector Leader

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. 

Role description:

We are seeking a Market Sector Leader to lead long-term, sustainable, profitable growth, winning relationships with successful global/regional construction contractor clients and the best industry partners to drive sustainable, profitable growth across Arcadis’ three principal businesses in North America (Mobility, Places and Resilience). Scale: You will play a key role in the management of a client-centric market sector, targeting in excess of $150m in annual net revenue and a double-digit year-on-year growth ambition.

Role accountabilities:

Develop and implement Account Strategy

• Support the development and subsequent maintenance of a North American market sector strategy. Ensure specific growth aspirations, capacity, capability and risk appetite and emerging/evolving market trends are considered and accounted for through evolution of the sector strategy. 
• Development and maintenance of this market sector strategy will necessitate ongoing liaison with senior/country leadership and key sales and operational leaders across  local and global level, detailed market sector research and engagement with contractor clients across the region. 

Client Development & Account Management

• Support the identification and nomination of regional contractor key clients (Cluster 2) as part of a wider global key account management program. 
• Coordinate with nominated Account Team Leaders in the development and implementation of Account Plans to proactively grow the value realized from key contractor clients – Post Holder will be expected to undertake the role of Account Team Leader for at least one Cluster 2 key contractor client.
• Support the MSL and the Global Market Sector Director in managing relationships with global key contractor clients (Cluster 1). 
• Liaise with Account Team Leaders in the creation of annual revenue and margin projections for each key contractor client and develop quarterly updates of these projections to reflect actual performance.
• Drive overall growth in market sector NOI, as sold gross margin, weighted pipeline and DRO to meet or exceed planned targets
• Develop and expand a sustainable network of relationships across the sector, leveraging these to enable Arcadis to have maximum impact
• Collaborate with Solutions teams to develop and implement pursuit/positioning strategy
• Deliver a maximal client experience, conduct CX surveys, act on findings

Pipeline Management

• Working with the Business Areas, contractor clients and 3rd party design partners, Identify potential opportunities that align with the market sector strategy. 
• Maintain a robust pipeline of market sector opportunities, appropriately sized to meet Business Area, Regional and Global revenue and margin targets in the short, medium and longer term. 
• Post Holder will be required to maintain this pipeline within the Oracle Sales Cloud (Redwood) business system and derive all dashboards, reports and tracking documentation from this single source. Use of a broad spectrum of business systems and applications will be a base expectation. The Post Holder will also be required to lead in the evaluation and implementation of Artificial Intelligence based software solutions to support management of the market sector pipeline.
• Communicate the pipeline on a regular basis to the Business Areas in support of resource management and financial planning and to coordinate direct engagement of staff from the Business Areas in the development of specific pipeline opportunities.     

Market to Opportunity

• Proactively lead efforts to secure teaming positions with contractor clients in a timely manner ahead of opportunities coming to market. This will involve deep dive research into specific opportunities, engagement with Ultimate Client/Owners, formation of strategic partnerships with 3rd party design firms, development of statements of qualifications, coordination of selection interviews and regular and persistent engagement with appropriate potential contractor clients.
• A critical element in managing the market to opportunity phase is maintaining corporate profile and business to business relationships across North America. This will require the Post Holder to participate in conferences, conventions, sector associations/committees, forums/workshops and similar industry events. In parallel the Post Holder will be required to maintain a clear view on the cost/benefit of each such engagement to ensure investment is appropriately targeted. The Post Holder will be encouraged to actively engage in corporate marketing and communications campaigns as appropriate. 
• Working with the Business Area operations and Legal (internal and/or external counsel) coordinate review and negotiation of appropriate contract documentation to underpin intended teaming arrangements – this will include Non-Disclosure/Confidentiality Agreements, Letters of Intent, Memorandums of Understanding and Teaming Agreements. All such contractual negotiations will be undertaken in collaboration with appropriate Operations staff to ensure agreements that carry through to post award delivery are acceptable to Project Managers accountable for that delivery. 
• Progress necessary due diligence and governance processes, taking opportunities into and through the market to opportunity phase. This will include leading Major Opportunity Readiness Evaluation (MORE) sessions, Pursuit Committee review sessions and associated risk evaluation processes.

Pursuit to Win

• Act as Pursuit Leader/Director for at least one major project pursuit annually, with specific allocation at the request of Business Area Sales Directors and/or the Major Projects Director, North America. 
• Proactive support to all live market sector pursuits as appropriate, drawing on broad market sector knowledge and corporate insights to enhance the quality of submissions. 

Thought Leadership

• Coordinate visibility of Arcadis at industry conferences and meetings within the market sector.

Qualifications & Experience:

• Proven track record of developing and implementing sales strategies to profitably grow client accounts.
• Demonstrate significant leadership capability and the ability to inspire multi-disciplinary teams around a common purpose.
• Well connected with the North American construction sector, and expert in building external networks and evolving personal connections into profitable business to business corporate relationships.
• Ambitious, entrepreneurial mindset, excited by growth and overcoming barriers along the way. 
• Adept working across a matrix organization and experienced in leveraging personal networks to achieve business success. 
• Proven track record in development of profitable sales strategies and achievement of growth in partnership with key clients. 
• Able to apply structured account management principles to underpin strategic relationships with clients and delivery partners.
• Ability to inspire and motivate Account Leaders and account team members.
• Experience working with Contractors and Developers in the implementation of a diverse portfolio of construction projects, including being able to demonstrate an existing network of contacts from within these organizations. 
• A strong understanding of the pipeline of opportunities in the market and insight into how Arcadis can best position for success. 
• A proven ability to articulate experience in the implementation of “alternative” delivery models (Design Build, Progressive Design Build, Integrated Project Delivery, Alliance) and the use of private equity driven funding mechanisms (P3).
• Excellent communicator with experience engaging with all levels within client organizations.
• An experienced writer, with a proven track record of leading and developing winning proposals

Aligned to the Arcadis Leadership model we seek Arcadians with a strong fit to our leadership success profile, to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful Arcadians will possess strong learning agility, combined with a balanced mix of being curious, driving success and igniting passion. 

Continue your career journey as an Arcadian.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You do meaningful work, and no matter where your next role in Arcadis takes you, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark; on your career, your colleagues, your clients, your life and the world around you. 

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full-time and part-time positions. These benefits include medical, dental, and vision, EAP,  401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program, and optional benefits including well-being benefits, adoption assistance, and tuition reimbursement.  We offer nine paid holidays and 20 days PTO that accrue per year. This position is eligible for participating in a company bonus program. The salary range for this position is $182,293- $209,636. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project, and location.

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