Full-Time

Senior Manager of Capacity Planning

Posted on 11/6/2024

Oscar Health

Oscar Health

1,001-5,000 employees

Health insurance provider using technology

Fintech
Social Impact
Healthcare

Compensation Overview

$107.3k - $140.8kAnnually

+ Annual Performance Bonuses

Senior

Los Angeles, CA, USA + 1 more

More locations: Tempe, AZ, USA

Must reside in one of the specified states and be able to commute to Tempe or Los Angeles office for at least two days a week.

Category
Production Planning & Scheduling
Supply Chain Management
Operations & Logistics
Requirements
  • 6+ years of experience managing shared operations or teams at multiple locations
  • 6+ years coaching and developing teams
  • 4+ years experience leading production control, workforce management, operational planning, budgeting or forecasting functions (100+ employee)
  • 4+ years experience in LEAN, Six Sigma, or other improvement methods
  • 2+ years experience facilitating, presenting to, and influencing senior-level leaders
  • 2+ years experience leading change management within large teams (100+ employee)
  • Operational Excellence Certification (Lean Six Sigma)
  • Experience in implementation and expert-use of WFM systems (Five9, Clearview, Verint, Nice, IEX, or Cisco) and Google Workspace
Responsibilities
  • Shape the strategy of Workforce Management team around principles and guidelines
  • Guide the success of planning, scheduling and real-time command center operations to achieve and maintain operational goals
  • Accountable for the accurate application of scheduling activities and oversight for production teams using Workforce Management
  • Responsible for ongoing evaluation and improvement of Oscar's workforce management systems, processes, and capabilities in line with Oscar's objectives
  • Lead and develop a stabilized team connected to the mission of the company
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Oscar Health provides health insurance plans for individuals, families, and small businesses, aiming to simplify the insurance experience through technology. Their services include 24/7 virtual care, allowing members to consult healthcare providers anytime, which is convenient for those needing immediate medical advice. Oscar also offers tools to help members find in-network doctors, hospitals, and pharmacies, enhancing access to care. Unlike traditional insurance companies, Oscar focuses on user engagement and digital accessibility, ensuring their services are inclusive for all, including people with disabilities. The company's goal is to make healthcare more accessible and affordable while maintaining high-quality care.

Company Stage

IPO

Total Funding

$1.6B

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

4%

1 year growth

11%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Oscar Health's aim to double its membership by 2027 indicates significant growth potential and market expansion.
  • The company's strong financial performance and profitability outlook for 2024 reflect robust business health.
  • Strategic partnerships, such as the one with Sanford Health Plan, enhance member engagement and technological integration.

What critics are saying

  • The competitive health insurance market requires continuous innovation to maintain a competitive edge.
  • Dependence on ACA policies and government regulations could pose risks if there are changes in healthcare laws.

What makes Oscar Health unique

  • Oscar Health leverages technology to simplify and humanize the insurance experience, setting it apart from traditional insurers.
  • Their 24/7 virtual care services provide immediate medical consultations, enhancing accessibility and convenience for members.
  • Oscar's focus on ACA-compliant plans and transparency in pharmacy benefits positions it uniquely in the market.

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Benefits

Health insurance - That’s a given. Employees and their families receive incredible health insurance.

Financial benefits - A penny saved....we’re talking about a 401K plan, health savings accounts, and more.

Well @ Oscar - We care about your wellness with fitness classes and access to mental health support.

Work-Life Balance - We offer multiple time-off options, wellness days, and 10+ weeks of parental leave.

Learning & Development - We offer everything from mentorship to management training.

INACTIVE