Full-Time
Elevator Maintenance Technician
KONE
10,001+ employees
Manufactures and maintains elevators, escalators, doors
No salary listed
Montpellier, France
In Person
 Building Trades (1) |
|---|
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- Maintain familiarity with all aspects of lift and associated technology.
- Attend proposed training.
- Follow maintenance instructions and safety instructions.
- Submit time sheets based on execution.
- Maintain service tooling, van, instruments, and other equipment in safe and good condition.
- Ensure customer satisfaction through quality service and regular, proactive, and precise on-site communication, including callout estimated time of arrival and job status.
- Provide accurate and real-time equipment-level reporting of work performed to ensure the accuracy of e-Optimum and Customer Notification.
- Maintain relationships with customers, site contacts, and end users by applying the Ambassador attitude.
- Maintain equipment safety and performance.
- Manage the site environment during service operations.
- Identify site risks and communicate them to the supervisor.
- Take immediate action in case of high-risk identification and apply the escalation procedure.
- Identify unplanned service repairs based on equipment needs, obtain approval when repairs are not covered by the contract, and perform the repairs.
- Ensure end-user and site safety.
- Maintain a safe working environment and follow safe working practices.
- Execute planned maintenance, callouts, and service repairs according to schedule, time limits, quality standards, time allocation, and processes.
- Plan workload in conjunction with the service supervisor.
- Raise sales leads to the supervisor.
- Submit precise and timely reports of completed work according to process.
- Manage proximity stock, including shelving, inventory, stock transfers, and spare-part requests.
- Identify spare-part needs and request spares from the supervisor.
- Contribute feedback to the PCM organization and supervisor to improve products, methods, and safety.
- Regularly update the supervisor on relevant information.
- Provide training or coaching to persons nominated by the supervisor when required.
KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.
Company Size
10,001+
Company Stage
IPO
Headquarters
Espoo, Finland
Founded
1910
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached €2.938 billion, with orders rising to €2.562 billion.
- The TKE deal targets €700 million annual synergies by 2029.
- Saudi Arabia’s 24/7 Jeddah center and Egypt’s myKONE portal expand service intimacy.
What critics are saying
- EU and U.S. regulators can block the TKE merger, killing the 2027 value case.
- KONE cut up to 70 Finland jobs in February 2026, signaling margin pressure.
- Integration, financing, and restructuring costs already hit H1 2026 by €58.3 million.
What makes KONE unique
- KONE’s installed base drives recurring maintenance revenue across nearly 70 countries.
- KONE moves two billion people daily, giving it unmatched urban infrastructure penetration.
- myKONE and digital service centers deepen customer lock-in through transparent project delivery.
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Benefits
Flexible Work Hours
Remote Work Options
Commuter Benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%(C) 2026 maritime global network · A maritime information systems property · since 1995. Maritime Industry Briefing: limited news flow as editors monitor developing stories. By MGN Editorial - August 2, 2026 at 06:00 AM This edition's briefing notes a gap in substantive maritime-specific news from current feed sources, with available wire content falling outside core industry coverage areas. ## Maritime Industry Briefing *Editorial Note* In this briefing cycle, available RSS feed content does not yield substantive maritime industry news suitable for professional publication. The sole item received - a press release from elevator and escalator manufacturer KONE regarding an expanded customer service centre in Saudi Arabia - does not carry direct relevance to the maritime sector, including shipping, ports, offshore energy, shipbuilding, or marine regulation. While Saudi Arabia remains a strategically significant market for maritime trade and energy logistics, particularly given its position as a major crude oil exporter and the ongoing development of NEOM and Red Sea port infrastructure, the KONE announcement pertains exclusively to building services technology and customer support operations for its domestic facilities business. ### What to Watch Maritime professionals operating in the region may wish to monitor the following broader developments as context for the Gulf market: - **Red Sea trade disruption**: Ongoing Houthi activity in the Red Sea continues to affect vessel routing and insurance premiums on Asia-Europe trade lanes. - **Saudi port expansion**: The Saudi Ports Authority (Mawani) continues to advance capacity investments at Jeddah Islamic Port and King Abdulaziz Port, Dammam, as part of Vision 2030 logistics targets. - **LNG and energy shipping**: Regional demand for LNG bunkering infrastructure is growing in line with decarbonisation commitments across Gulf state-owned fleets. This briefing will be updated as substantive maritime news becomes available through monitored sources. * - The Editorial Desk* #maritime briefing #Red Sea #Saudi Arabia #Gulf shipping #port development
KONE Egypt strengthens customer experience through digital innovation. Business · AUG 1, 2026 PR Newswire The introduction of myKONE makes project delivery more transparent, connected and effortless, reinforcing KONE's customer-first approach. CAIRO, Aug. 2, 2... The introduction of myKONE makes project delivery more transparent, connected and effortless, reinforcing KONE's customer-first approach. CAIRO, Aug. 2, 2026 /PRNewswire/ - As digital transformation reshapes the construction industry, the way customers experience projects is evolving. Transparency, easy access to project information and seamless collaboration are becoming essential elements of successful project delivery. At KONE, customer experience has always been central to how the company works with its customers. Today, digital innovation is creating new opportunities to further enhance the customer experience by making every stage of the project journey more connected, transparent and effortless. Guided by this vision, KONE Egypt, a global leader in the elevator and escalator industry, has introduced myKONE, a digital customer portal that enhances collaboration and gives customers greater visibility throughout project delivery. The introduction reflects KONE's ambition to combine engineering excellence with digital innovation, making it easier for customers to do business with KONE while delivering an even stronger customer experience. At KONE, customer experience is built long before a project is completed. It is shaped through every interaction, every commitment and every milestone along the customer journey. Building trust, keeping customers informed and enabling close collaboration are fundamental to how KONE delivers projects. This philosophy continues to guide how the company develops its services and embraces digital innovation. myKONE brings that philosophy to life by giving customers a single digital gateway to their projects. Through the platform, customers can follow project progress from order confirmation through project delivery, monitor key milestones, receive email notifications when key project milestones are completed, access project information and stay connected with their KONE project team. By bringing essential project information together in one place, myKONE provides greater visibility, simplifies communication and helps customers stay informed and engaged throughout the project journey. "Our customers have always been at the heart of everything we do," said Ahmed Fathi, Managing Director of KONE Egypt. "As our customers' expectations continue to evolve, we're evolving with them. Digitalization gives us new opportunities to make project delivery more transparent, collaborative and connected, while strengthening the partnerships we build every day. myKONE is one example of how we're bringing this approach to life through a practical, everyday experience that makes it easier for customers to work with KONE." The introduction of myKONE supports KONE's Rise strategy by accelerating digitalization and reinforcing the company's customer-centric approach. As Egypt continues to invest in smarter buildings and modern infrastructure, KONE remains committed to bringing global innovations to the local market that create lasting value for customers. By combining engineering excellence with digital innovation, KONE is helping shape a future where outstanding project delivery is defined not only by the quality of the solutions installed, but also by the quality of the customer experience delivered throughout the journey. About KONE At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow(R). In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees, in close to 70 countries. KONE Class B shares are listed on the Nasdaq Helsinki Ltd. in Finland. www.kone.com About KONE Egypt: KONE was founded in 1910 in Finland and entered the Egyptian market in the early 1990s through local distributors, eventually establishing a direct presence in 1999 with the founding of KONE Egypt. Today, KONE Egypt is headquartered in Cairo, where it employs over 350 dedicated employees focused on providing high-quality elevator, escalator, and maintenance services. The company serves diverse clients across Egypt, from high-rise residential projects to large infrastructure developments. www.kone.eg Published by News Desk · WeeklyReviewer The WeeklyReviewer news desk monitors breaking developments around the clock - sourcing, verifying, and publishing real-time industry news across business, technology, politics, science, sports, and world affairs. Every story that comes through the Live Wire is reviewed for accuracy before publication, keeping our readers ahead of the curve without the noise.
KONE has inaugurated an enhanced Customer Service Center in Jeddah, Saudi Arabia, offering 24/7 support in Arabic and English. The facility, staffed by locally based professionals, handled approximately 11,000 customer interactions in 2025. The centre aims to answer customer calls within 20 seconds using intelligent call management technology. It serves residential, commercial, and landmark development clients across the Kingdom. "The real measure of customer service is the confidence our customers have that they'll receive the same level of expertise, responsiveness and care every time," said Haidar Alhartani, managing director of KONE Saudi Arabia. KONE reported annual sales of €11.2bn in 2025, employing over 60,000 people across nearly 70 countries.
KONE Egypt has launched myKONE, a digital customer portal designed to enhance transparency and collaboration throughout project delivery. The platform allows customers to track project progress from order confirmation to completion, monitor key milestones, receive email notifications, and communicate with KONE project teams through a single digital gateway. "As our customers' expectations continue to evolve, we're evolving with them," said Ahmed Fathi, managing director of KONE Egypt. "Digitalisation gives us new opportunities to make project delivery more transparent, collaborative and connected." The introduction supports KONE's Rise strategy by accelerating digitalisation whilst reinforcing its customer-centric approach. KONE Egypt, headquartered in Cairo, employs over 350 people and has operated in the country since 1999.
Access Communications wins PR mandate for retail brand. by Telum Media 27 July 2026 8:13 AM Access Communications has been appointed public relations agency for DETERMINANT in Singapore. Under the partnership, the agency will lead strategic storytelling and strengthen brand awareness. Telum Media creating connections. Book a demo You might also enjoy. Christina Vanugopal has been appointed Director of Marketing and Communications at The Ritz-Carlton Langkawi. In the role, she will oversee the resort's integrated marketing and communications strategy, including brand positioning, public relations, digital and social media, content strategy, partnerships, events and crisis communications. Christina brings close to 13 years of experience in luxury and premium hospitality marketing, with a focus on brand storytelling, integrated communications and strategic partnerships. She most recently served as Director of Marketing Communication at Le Méridien Kuala Lumpur. 27 July 2026 5:50 AM Irani Basu has joined KONE as Southeast Asia Communications Manager, based in Kuala Lumpur. In the role, she will lead regional communications initiatives across Southeast Asia with responsibility for external communications and thought leadership on modernisation, digitalisation, and sustainable urban development. Irani brings more than 15 years of experience across the agency and technology sectors, with expertise in strategic communications, brand building, and stakeholder engagement. 27 July 2026 3:12 AM Jacob Penfold has commenced a role as Senior Communications Manager at DEC PR. He was at Watterson for two years, most recently as Senior Consultant. Prior to this, Jacob was at Hotwire, The P.R. Group and Herd MSL. 27 July 2026 12:33 AM