Full-Time

Playdium

Posted on 11/19/2024

Cineplex

Cineplex

1,001-5,000 employees

Operates cinemas and entertainment venues

Entertainment

Entry

Dartmouth, NS, Canada

Position based at 21 Cabela Road, Dartmouth Nova Scotia.

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Inventory Management
Customer Service
Requirements
  • Ability to complete tasks with attention to detail.
  • Candidates must be the required age of majority or older.
  • Some experience with customer service preferred.
  • Quick addition skills.
  • Problem solving skills.
  • Good communication skills.
  • Ability to manage a counter and its contents.
Responsibilities
  • Delivers exceptional service and entertainment experience to guests.
  • Ensures that guests are aware of pricing for special events, promotions and daily events.
  • Upsell game tags by explaining to the guest how the credit system works and the advantages of purchasing different denominations.
  • Understand how to operate the Point of Sale systems and procedures associated with that Point of Sale.
  • Cash handling and processing transactions in accordance with Playdium standards and cash handling procedures.
  • Count Swag store inventory, re-stock as needed, and learn the product in the store.
  • Ensure counter is well maintained, cleaned and well stocked.
  • Set up and tear down for functions, events and activities.
  • Ensure guests adhere to the site and Health and Safety policies and procedures.
  • Effectively handle and relay all guest inquiries, questions, and concerns to Management.
  • Communicates operational concerns to Management.
  • Other duties as required.

Cineplex operates a variety of entertainment venues and services across Canada, including movie theatres and leisure facilities. Its main offerings include film exhibition, where it shows a wide range of movies, and alternative programming through events. Cineplex also runs a digital platform for renting and purchasing films online, as well as food service operations within its venues. Additionally, it provides cinema media and digital advertising solutions, and amusement services through Player One Amusement Group. What sets Cineplex apart from its competitors is its diverse range of entertainment options, including The Rec Room for dining and entertainment, and Playdium, which caters specifically to families and teens. The company's goal is to create memorable experiences for its guests while maintaining a strong corporate culture and community presence.

Company Stage

IPO

Total Funding

$218.9K

Headquarters

Toronto, Canada

Founded

1920

Simplify Jobs

Simplify's Take

What believers are saying

  • Easing pandemic restrictions may increase demand for in-person cinema experiences.
  • Growing interest in premium cinema experiences could drive higher ticket sales.
  • Technological advancements in VR and AR offer new audience engagement opportunities.

What critics are saying

  • Competition from streaming services like Netflix impacts Cineplex's market share.
  • Fluctuating COVID-19 restrictions affect Cineplex's operational capacity.
  • Rise of PVOD services offers cheaper alternatives, reducing Cineplex's customer base.

What makes Cineplex unique

  • Cineplex offers premium experiences like IMAX and 4DX, enhancing movie-going appeal.
  • The company has a strong loyalty program, boosting customer retention and revenue.
  • Cineplex partners with streaming services for exclusive theatrical releases, diversifying revenue.

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