Full-Time

IT Systems Administrator

Posted on 5/23/2024

Manticore Games

Manticore Games

51-200 employees

Platform offering user-created games and experiences

Consumer Software

Expert

San Mateo, CA, USA

Required Skills
PowerShell
Microsoft Azure
Python
Communications
Atlassian
Git
AWS
Customer Service
Google Cloud Platform
Requirements
  • 4+ years industry experience as an IT system administrator with experience in the games development industry
  • Expert level Windows operating system administration
  • Experience with remotely troubleshooting various desktop hardware and software issues
  • Experience with providing IT support for a remote workforce
  • Experience with cloud providers (e.g., Azure, AWS, GCP)
  • Familiarity with scripting languages (e.g., PowerShell, Python)
  • Knowledge of networking principles (e.g., DNS, DHCP, VLANs, VPN)
  • Strong communication and interpersonal skills
  • High level of attention to detail
  • Proactive and self-motivated with a strong work ethic
  • Ability to prioritize tasks and manage time effectively with minimal oversight
  • Strong customer service orientation and ability to handle high-pressure situations calmly
Responsibilities
  • Provide day to day IT support for employees and contractors at all levels of the organization
  • Manage and support game development and business operations systems like Okta, Atlassian, Github, Perforce, Google Workspace, Slack, and VPN
  • Provide on-site IT support for video conferencing, printers, and network/wifi
  • Provide technical support for events, meetings, and conferences
  • Assist with employee onboarding and offboarding
  • Procure, manage, and provision hardware and software resources
  • Find ways to increase IT efficiency, extend hardware life, eliminate duplicative spend, and decrease overall IT spend
  • Approach daily work with a security mindset and enhance the organization’s overall IT security knowledge and preparedness
  • Provide support and administration for our globally distributed fleet of Windows PCs

Core Games offers employees a unique opportunity to work at the forefront of game development and digital experience innovation using cutting-edge tools like the Unreal Engine. This platform's commitment to democratizing game creation fosters a collaborative and creative work environment, empowering both veteran developers and newcomers. Additionally, being part of a community-focused metaverse provider ensures engagement with diverse global perspectives, enriching the professional and personal growth of its team members.

Company Stage

Series A

Total Funding

$15M

Headquarters

N/A

Founded

2016