Facebook pixel

Branch Manager
Confirmed live in the last 24 hours
Locations
Naples, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
Requirements
  • Strong process skills required; detail oriented
  • Strong computer skills and knowledge of company operating systems/applications
  • Strong problem-solving skills
  • Ability to lead/sought out for advice; supervisory and administrative skills
  • Able to manage competing priorities
  • Strong written and verbal communication skills
  • Familiar with competitor, financial and industry dynamics
  • Specialized knowledge in one or more escrow product areas
  • Basic accounting/finance skills to be able to understand and interpret financial statements
  • Customer Service orientation - responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives
  • High School diploma or equivalent
  • 6+ years of directly related experience
  • 3-5 years demonstrated experience in a leadership or management role
Responsibilities
  • Employees supervised are typically escrow positions but can have other support roles reporting in
  • May service a market
  • Seen as “in charge” of the branch and is the go-to person for office management and a variety of issues
  • Aligns branch goals with business unit goals. Monitors branch metrics, reporting information to manager and provides recommendations for process / policy change based on branch results
  • Maintains existing client base and resolves escalated issues. Answers questions and provides guidance regarding products, services, policies or specific transactions
  • Implements processes and supervises the day to day activities of employees responsible for daily operational tasks
First American

10,001+ employees

Title insurance & professional settlement services
Company Overview
First American is on a mission to provide comprehensive title insurance protection and professional closing/settlement services that produce clear property titles and enable the efficient transfer of real estate.
Benefits
  • 401k matching
  • Health, vision, dental insurance
  • Professional development