Full-Time

Medical Secretary

Brown University Health

Brown University Health

1-10 employees

Remote behavioral health care platform analytics

Compensation Overview

$18.13 - $29.90/hr

Warwick, RI, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Medical Terminology

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Requirements
  • A high school diploma is required.
  • Basic computer skills and knowledge of medical terminology are required.
  • Six months of experience in a medical office is required.
  • The candidate must be very organized.
  • The candidate must have strong communication and customer service skills and demonstrate sensitivity to the needs of patients and families.
Responsibilities
  • Answer phones, schedule appointments, check patients in and out, and coordinate specialist appointments for patients.
  • Collect patient balances, copays, and credit card payments at the time of service.
  • Review lists of patients who need appointments and call them to schedule when due.
  • Verify demographic and insurance carrier information for every patient.
  • Assist patients with kiosk sign-in.
  • Comply with Occupational Safety and Health Administration and Department of Health standards.
  • Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
  • Protect patients’ demographic, clinical, and financial information in accordance with Brown Health Medical Group Primary Care guidelines.
  • Provide customer service and patient care.
  • Attend meetings and workshops related to the position and office workflows.
  • Perform other miscellaneous job-related duties as assigned.
Brown University Health

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • A $37 million Starr Foundation alliance launched September 2026 for aging research.
  • Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
  • Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.

What critics are saying

  • UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
  • A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
  • Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.

What makes Brown University Health unique

  • Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
  • Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
  • Epic, Workday, and Brown-aligned research integration create a larger operating platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Paid Sick Leave

Productivity Bonus

Stock Options

Company Equity

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Loan Assistance

Professional Development Budget

Education allowance

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Medical Insurance

Life Insurance

Disability Insurance

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