Content Operations Specialist

Position Title:

Sr. Program Associate, Content Packaging

Department:

Content Operations

Corporate Area:

Technology & Operations

Status:

Regular, Full time Exempt

Manager Title:

Sr. Director, Content Operations

Position Overview:

The Content Operations Specialist gets the opportunity to work on some of PBS’s acclaimed General Audience and Children’s Programming. This position coordinates with producers to ensure media is delivered, meets PBS technical standards and metadata is accurate. This position traffics media and manages changes to media including edit supervision. Those in this position know that daily they contribute to providing the American public with the quality content PBS is known for.

Once hired, your internal title will be Sr. Program Associate – Content Packaging.

Key responsibilities will include, but are not limited to:

• Coordinate with producers, Programming, Marketing and Standards & Practices to track media deliverables for assigned series/programs

• Perform quality control checks of media and program metadata

• Traffic /assemble General Audience and Children’s programs

• Manage change requests, including edit supervision and record creation.

• Respond to producer inquiries regarding PBS delivery specs prior to submission of media

• Review QC results and determine the appropriate disposition

• Support PBS Media Operations Center in responding to questions from producers regarding services provided

Requirements for success:

• 2-4 years’ experience in broadcast traffic and operations, production or post-production 

• Experience coordinating supervised and non-supervised edit sessions

• Experience with broadcast traffic software

• Bachelor's Degree in related field, or equivalent work experience

• Knowledge of PBS content helpful

Skills/Abilities required:

• Attention to detail

• Strong proofreading/editing skills

• Organizational skills

• Strong writing and communications skills

• Ability to juggle several projects and work within tight deadlines

• Diplomacy skills

• Issue resolution

• Proficient in Microsoft Word, Excel and Outlook

PBS is an Equal opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia.