Full-Time
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The Dime Bank
Provides personal and business banking services
No salary listed
Dunmore, PA, USA
In Person
 Finance & Banking (1) |
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- A high school diploma or equivalent; college education in related field preferred but not required.
- One or more years’ experience in a professional customer service/cash handling and/or financial services environment.
- Clear understanding of English communication; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; a comprehensive knowledge of all bank forms and documents used in opening new accounts; working knowledge of account maintenance; proficient knowledge of bank retail products and services, along with the operating policies and procedures that impact these products.
- Processing loan requests and loan maintenance; knowledge of lending policy and all loan types; knowledge of Home Equity loans; visual and auditory skills.
- Acting as a resource and mentor to less experienced Universal Bankers.
- Register with the Nationwide Mortgage Licensing System & Registry (NMLS) prior to performing Mortgage Loan Originator duties as needed to originate loans secured by a first mortgage (upon manager recommendation and as required).
- Perform other operational duties as delegated by Branch Manager.
- Take needed course work and execute duties of a Notary Public as approved and required.
- Promote a good image of the bank by volunteering for civic and community activities as an individual or part of a team.
- Coordinate specific work tasks with other personnel and departments to ensure smooth flow of information.
- Abide by laws and organizational policies to promote a harassment-free workplace and compliance with regulatory requirements (CRA, BSA, EEO, etc.).
- Report information to supervisor as requested and provide data to appropriate personnel.
- Respond to inquiries within given time frames and established policy.
- Provide prompt, courteous service to customers and prospective customers by offering value-added insight during teller transactions, new deposit account opening, consumer loan processes and other financial service interactions.
- Maintain frequent customer contact and, through the consultative approach, strive to retain customers, deepen relationships and generate new business.
- Support a team environment across branches and with specialty departments to enhance the customer experience and differentiate The Dime Bank in its markets.
A community bank that provides personal and business banking services, including checking and savings accounts, and certificates of deposit (CDs). It uses a mix of in-person customer service and digital options like online and mobile banking to serve local individuals and businesses. Revenue comes from interest rate spreads on loans and deposits plus service fees. The bank emphasizes local economic growth and security, highlighted by adopting a .bank domain to enhance digital banking safety. Compared with larger banks, it differentiates itself through a strong local focus, personalized service, and a combination of traditional and digital banking experiences. The goal is to support community growth by offering dependable financial services to residents and local businesses while maintaining secure digital banking choices.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Honesdale, Pennsylvania
Founded
N/A
Simplify's Take
What believers are saying
- Loan portfolio grew $61.6M YoY, outpacing deposit growth, indicating strong regional business demand.
- Q1 2026 net income rose $1.6M YoY to $4.8M with assets reaching $1.1B.
- Community development initiatives like PEEC donation build customer loyalty and brand differentiation.
What critics are saying
- Domain confusion with Dime Community Bank and Dime Bank CT/RI diverts customer traffic.
- Aggressive loan growth to $845.6M exposes bank to credit losses during regional recession.
- Larger competitors with superior digital tools capture market share from tech-savvy depositors.
What makes The Dime Bank unique
- Community-focused bank serving Lackawanna, Pike, Wayne counties with nine local branches.
- Early adopter of .bank domain extension for enhanced digital security and fraud prevention.
- Strong dividend growth signals confidence in loan portfolio quality and asset management.
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Benefits
Professional Development Budget
Company News
DINGMANS FERRY, PA - The Dime Bank announced a $9,000 donation to the Pocono Environmental Education Center (PEEC) through the PA Department of Community and Economic Development's Educational Improvement Tax Credit.