Senior Federal Civilian Account Executive,

Washington DC, Area

Why Us

NewRocket, a Global Elite ServiceNow Partner, advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences.  Awarded as “The Most Promising ServiceNow Solution Provider 2022” and recognized as ServiceNow’s Americas Partner Award Winner 2021, Global Partner Award Winner 2021, and one of Inc. 5000 Fastest Growing Private Companies.   NewRocket is one of only three companies globally that is certified across the entire NOW platform, enabling clients to realize all of the benefits with none of the technical debt. 

We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver.  We are “Raising the Bar” in delivering technology’s promise to create new kinds of experiences for our customers. We are #GoingBeyond Come join our crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments.  Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. 

We are hiring for a Senior Public Sector/Civilian Account Executive

The Role

• Establish, develop and grow new business relationships with influential contacts within Key Accounts.
• Identify, partner and develop account plans for ServiceNow solution for target territory, actively developing strategies that result in providing the best to our customers.
• Responsible for new account development, account management, territory development, sales operations and professional development.
• Serve our customers who are located within designated region.
• Travel based on client and project needs, including visiting top 25 accounts on a quarterly basis. This may include transporting client, prospective clients, and/or coworkers to various functions.
• Proficiency with the ServiceNow platform.
• Demonstrate the product, both standard and tailored to prospects and existing customers
• Draft proposals and statements of work for solutions.
• Customer focused with exceptional communication and presentation skills.

What You Will Be Doing

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers’ needs and interests.
• Answer customers’ questions about products, prices, availability, product uses, and terms of agreement.
• Estimate or quote prices, credit or contract terms and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events.
• Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Includes providing biweekly forecast.
• Communicate with Sales Operations of any and all issues related to billing, etc.
• Understand the product and solutions, including attend classes and seminars related to industry, services, and products.

What You Bring Along

• Minimum 4 years of experience selling direct to the Federal Civilian Agencies.
• Minimum 5 years Selling Service Management Solutions and or ServiceNow solutions for a  ServiceNow partner.
• Experience working with and managing FSI’s Federal System Integrators.
• Existing field level relationship in the ServiceNow ecosystem
• Successful experience establishing trusted relationships with current and prospective clients in the ServiceNow ecosystem
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
• Experience leading multiple concurrent sales cycles from opportunity identification through closure Proven track record of at least 3 contiguous years of achieving or exceeding quota
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders

Education:

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

The salary range for this job is $70,000 to $168,000 in the United States, including (but not limited to) California, Colorado, and New York City. The amount offered will depend on additional factors, including job-related skills, experience and relevant education or training. In addition, the successful candidate will be offered a performance-based incentive plan, health insurance, 401k contributions, a flexible (unlimited) paid time off policy, and 10 paid holidays per year. Applicants should apply via NewRocket’s internal or external career sites.