Sr. Claims Examiner

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Position Summary

The Claims Examiner – Liability, Construction is responsible for the investigation, evaluation and resolution of commercial construction general liability claims involving both bodily injury and property damage claims.

Responsibilities

• Investigate, evaluate, and resolve commercial construction general liability claims.
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims while adhering to Arch’s handling guidelines.
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves.
• Lead and negotiate high severity claims through resolution.
• Evaluate and assess exposure, trends and impacts both at an individual claim level and across the construction liability line of business.
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis.
• Maintain an inventory of both injury and property damage claims.
• Drive results on claims with a high complexity of coverage analysis, investigation, damage assessment, and other relevant technical areas.
• Execute on claims strategies to achieve claims quality, customer service and operational objectives.
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter.
• Assist in marketing efforts, when needed, to further “sell” the Arch Claims experience.

Experience & Required Skills

• Current, or ability to obtain, adjusting license across multiple states.
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external stakeholders and other professionals.
• Claims litigation experience required.
• Strong time management and organizational skills.
• Creative, out of the box thinker who refuses to accept the status quo.
• Demonstrated ability to take part in active strategic discussions.
• Demonstrated ability to work well independently and in a team environment.
• Intermediate to Advanced skills using Microsoft Excel, PowerPoint and Word
• Willing and able to travel 20%.

Education

• Bachelor's Degree and 5+ years of working experience of handling bodily injury and property damage claims nationally.  Preference is construction claim handling experience.
• No Bachelor's Degree and 10+ years working experience of handling bodily injury and property damage claims nationally. Preference is construction claims handling experience.

#LI-SW1

#LI-REMOTE

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$107,900 - $145,700/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

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