Sr. Cloud Infrastructure Engineer

Job Title: Cloud Infrastructure Engineer

FLSA Status:          

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.

Position Overview

Our Global Infrastructure team is looking for a Cloud Infrastructure Engineer with experience building, managing and supporting cutting edge cloud applications. The successful candidate should possess a robust understanding of HIPAA regulated enterprise-scale infrastructure, technologies, and applications, with demonstrated experience in recovery resiliency. Understanding of cloud resiliency, infrastructure, cyber security, and business continuity are essential to support the resiliency transformation program. You should have an expertise in Data Management, Business Continuity, Disaster Recovery, Backups, Cloud (AWS) Best Practices, Infrastructure, Networking and Virtualization. The candidate should be interested in new technologies and be able to learn new applications quickly.

Responsibilities

• Assist in the operational support of multiple global multi-tenant cloud-based applications
• The role requires you to keep vitally important IT systems up and running by overseeing day-to-day monitoring and response to alarms, fault and performance management activities.
• Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems
• Helps establish and improve engineering best practices, concepts, and patterns with peers and the business.
• Closely collaborate with software development leads to understand workload requirements and guide them to the best leverage of cloud services, optimizing for performance, security, and architectural flexibility.
• Leads analysis of end-to-end system failures to identify opportunities across multiple systems. 
• Participate in incident reviews to create improved supportability documentation, diagnostics, tooling, error messages and automation
• Manage the secure, scalable and resilient hosting of numerous applications in a regulated (HIPAA) environment that improves the lives of thousands of people on a daily basis.
• Implement monitoring and security controls across various platforms.
• Collaborate closely with the multiple technology and cross-functional groups within the organization.
• Proven experience to analyze and run audit forensics, trend analysis and cloud data reporting
• Manage ticket assignments, documentation and escalations for thorough and timely outcomes

Required Skills and Competencies

• Proven work experience with AWS (e.g. ECS, Fargate, S3, Lambda, Cloudwatch, etc)
• Experience with Cloud Security standards and frameworks including NIST, CIS , etc as well as cloud security services (e.g. AWS GuardDuty, Cloudtrail, Security Hub, Inspector, etc)
• Knowledge of secure cloud architecture and best practices such as AWS’s Well-Architected Framework
• Experience with Application and Infrastructure Monitoring such as AWS Cloudwatch, Datadog, and PagerDuty
• In-depth architectural understanding of AWS and familiar with cloud native design patterns and DevOps principles (Infrastructure as Code)
• Experience with Change management, incident review and root cause analysis of maintenances and network outages
• Excellent communications skills and extensive experience working with technical teams and management
• Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.

Education and Experience

• Previous experience in cloud engineering or related field
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience with operational support for at least one major cloud service provider
• Familiarity with IT security practices such as identity management and data protection

Additional Information

• This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote