Director of Sales

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good. 

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working for a five-star luxury environment which offers amazing career growth opportunities and professional training & development.

About the role

As Director of Sales, you will lead the development and execution of strategic sales and marketing initiatives to drive revenue, profitability, and return on investment for InterContinental Hayman Island Resort. This role focuses on generating total revenue across hotel rooms, meeting spaces, and food and beverage offerings by actively engaging in the MICE and leisure markets. You will work closely with tourism bodies and key partners to maximise the resort’s exposure, while consistently analysing business performance, market dynamics, and demand drivers to inform and refine your approach.

Your day-to-day will involve proactively managing and developing key accounts, confidently negotiating to attract group and meetings business, and tailoring sales strategies to generate interest in the resort. You will represent the property at national trade shows and tourism conferences, engage in networking activities, and conduct market research to identify new opportunities and trends. Close collaboration with departments such as Revenue Management, Marketing, and Global Sales ensures alignment and regular communication. By embracing the IHG Way of Sales, monitoring competitors, and implementing proactive sales measures, you will be instrumental in maintaining a strong market position and achieving sales targets.

Please note this role is based in Sydney and will require travel to Hayman Island when required.

About you

We are seeking an experienced and dynamic DOS, who will pioneer sales strategies and account management for luxury resort sales. Leading a high performing team, and reporting to the Director of Sales and Marketing, you will be directly responsible for the hotel achieving budgeted revenue growth and maintaining above-market returns. The ideal candidate will have the following:

• Bachelor’s or Master’s degree in Marketing, Business or Commerce 
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience; with proven track record of success in delivering above market performance in luxury sales 
• Understand industry dynamics, trends, and disciplines; forecast and plan for likely deficits and down months 1 to 2 years in advance 

What we offer

• Extensive career development opportunities throughout the IHG network of iconic hotels and resorts worldwide. 
• The perfect balance of island exposure and maintenance of your cosmopolitan lifestyle.
• Access to IHGs myBenefits program which includes a wide range of benefits including leave entitlements, retailer discounts, online health and wellbeing platforms and discounts to a variety of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers