Full-Time
IT Field Services Technician
Posted on 8/21/2026
CTG
201-500 employees
IT services integration and digital branding
No salary listed
Nashville, TN, USA
In Person
Requires regular local travel between customer sites in the Greater Nashville area using a personal vehicle.
 IT & Security (1) |
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- Basic knowledge of desktop and laptop hardware, software, and operating systems.
- Familiarity with personal computer imaging and operational programs.
- Experience working within service-level agreement frameworks and escalation protocols.
- Basic understanding of workstation backups and restores.
- Familiarity with Microsoft 365 troubleshooting.
- One to two years of experience in desktop support or equivalent technical training.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.
- A reliable personal vehicle to travel between customer sites throughout the Greater Nashville area.
- Required vaccination documentation or compliance for varicella, measles, mumps, rubella, hepatitis B or declination, Tdap within 10 years, seasonal influenza, and a negative tuberculosis test.
- Image desktops and laptops with Microsoft 365 and other required software.
- Troubleshoot and resolve imaging issues.
- Install and configure end-user software and tools.
- Validate system builds to ensure readiness for deployment.
- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.
- Map and troubleshoot printers, network drives, and connectivity issues.
- Confirm resolution with end users and escalate unresolved issues according to client procedures.
- Assist with deployment of laptops, Microsoft 365 support, Zebra printers, medical laboratory devices, and general end-user support.
- Maintain clear and professional communication with customers.
- Perform basic hardware maintenance and component replacement.
- Track and manage inventory of IT equipment.
- Travel to customer sites, execute project tasks, resolve technical issues, and ensure technology deployments meet organizational standards.
- A+ certification or equivalent technical certification.
- Experience or training that supports growth in a hands-on IT support environment.
CTG Belgium is integrating with the Cegeka family to combine IT services and digital branding. The teams collaborate closely to align capabilities and deliver more value to clients, especially in digital channels and branding. They are phasing out the CTG Belgium channel and directing followers to Cegeka’s channels, signaling a unified brand presence. Their work centers on blending Cegeka’s and CTG’s expertise to provide coordinated IT services and digital solutions for customers. The main goal is a smooth brand transition and a stronger, shared offering powered by Cegeka and CTG together.
Company Size
201-500
Company Stage
IPO
Headquarters
Buffalo, New York
Founded
1966
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See people who can refer or advise you
Simplify's Take
What believers are saying
- CTG's August 2026 Hippocratic AI partnership targets staffing shortages in U.S. healthcare.
- Its March 2026 cyber-resilience dashboard gives CISOs board-ready scoring and remediation tracking.
- Cegeka reported €1.28 billion 2025 revenue on May 7, 2026, signaling funding support.
What critics are saying
- CTG competes with Accenture, Deloitte, and AHEAD on healthcare transformation deals.
- Agentic-AI healthcare sales depend on Hippocratic AI adoption and clinical-safety trust.
- If Cegeka prioritizes European integration, CTG's U.S. brand loses capital and talent by 2027.
What makes CTG unique
- CTG combines local U.S. delivery with Cegeka's 9,000-person global bench across 15+ countries.
- Healthcare consulting depth differentiates CTG in Epic, workflow, and patient-engagement implementations.
- CTG serves 3,000 clients across healthcare, finance, manufacturing, education, energy, and government.
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Benefits
Remote Work Options
Company News
CTG, a Cegeka company delivering IT and business solutions across the US, has appointed Karen Kalisz as managing director of human resources. In this role, Kalisz will oversee employee relations, governance and compliance, talent acquisition, workforce planning, and organisational development. Kalisz brings more than 15 years of HR leadership experience. She most recently served as senior HR business partner and associate manager of HR at Henry Schein. She also has experience from Life Storage, Personal Touch Food Service, Immco Diagnostics, and Catholic Health. Kalisz is a SHRM-SCP-certified HR leader and holds a professional certification in change management. CTG is headquartered in Buffalo, New York.
CTG names Karen Kalisz Managing Director of Human Resources. 9 Luglio 2026 Experienced HR Leader to Advance People Strategy, Organizational Effectiveness, and Employee Experience Across CTG BUFFALO, N.Y.-(BUSINESS WIRE)-#DigitalTransformation-CTG, a Cegeka company delivering IT and business solutions to organizations across the U.S., announced today that Karen Kalisz has been appointed Managing Director of Human Resources (HR). In this role, Kalisz will lead CTG's HR organization, overseeing employee relations, governance and compliance, talent acquisition, workforce planning, and organizational development to support operational effectiveness and long-term business objectives. Kalisz has more than 15 years of HR leadership experience partnering with executive, operational, and functional leaders to advance people-centered strategies across complex organizations. Her expertise spans organizational design, talent strategy, employee experience, change management, workforce planning, and executive advisory work. Kalisz is recognized for her ability to balance strategic planning with practical execution, guiding organizations through workforce changes, strengthening employee engagement, and fostering cultures built on accountability, collaboration, and thoughtful decision making. She is a SHRM-SCP-certified HR leader and holds a professional certification in change management. "Our people are one of CTG's greatest strengths, and Karen's leadership will play an important role in helping us continue to build a high-performing, agile, and engaging workplace," said Tom Niehaus, CEO of CTG. "She brings a strong combination of strategic insight, operational excellence, and genuine commitment to employees. Karen has a proven ability to help organizations navigate change, develop talent, and strengthen culture, and I am confident she will help position CTG and our team members for continued success." Most recently, Kalisz served as Senior HR Business Partner and Associate Manager of HR at Henry Schein. She brings additional HR leadership experience from her time with Life Storage, Personal Touch Food Service, Immco Diagnostics, and Catholic Health. During her career, she has supported business growth, employee relations, workforce effectiveness, and change initiatives across diverse business environments. "CTG has a strong reputation for delivering innovative solutions to its clients while creating meaningful opportunities for its employees," said Kalisz. "I'm excited to join the team and help enhance the employee experience, support leaders across the business, and advance HR strategies that contribute to long-term organizational success." CTG, a Cegeka company, delivers IT and business solutions that enhance our clients' digital agility, empowering them to seize new opportunities and overcome any challenge in our ever-evolving world. Over more than 60 years, we have earned a reputation as a faster and more reliable, results-driven partner, working with our clients to shape digital together. Our expertise drives data-driven decision making, boosts business performance, enhances customer experience, fosters continuous innovation, and elevates cyber resilience. CTG leverages the strength of our local team's market and business knowledge - combined with the global expertise of more than 9,000 team members in over 15 countries - to provide innovative solutions designed to address each client's unique needs. Together, we work with over 3,000 clients in many of today's highest-growth industries, including healthcare, finance and insurance, manufacturing, education, energy, and government. Learn more at www.ctg.com. About Cegeka Cegeka is a provider of IT solutions and services, supporting organizations with technology expertise across infrastructure, applications, and cybersecurity. The company helps customers design, secure, and operate digital environments to support business continuity and long-term growth. Learn more at www.cegeka.com. Media Contacts Emilie Harrington Manager, Digital Engagement and Brand, Marketing, CTG [email protected]
CTG, a Cegeka Group company delivering IT and business solutions across the US, has appointed Stefanie DeSantis as chief marketing officer. DeSantis will lead the company's marketing organisation, overseeing brand strategy, demand generation, client engagement, and go-to-market initiatives. DeSantis brings more than 15 years of marketing leadership experience across healthcare, life sciences, and technology markets. Prior to joining CTG, she served as senior vice president of marketing at Precision AQ and held marketing leadership roles at DeepIntent, Aledade, and Florida Blue. CTG has been operating for over 60 years and works with more than 3,000 clients across healthcare, finance, manufacturing, education, energy, and government sectors.
CTG, a Cegeka Group company and leader in IT and business solutions, has appointed Alan Gabriola as Vice President of Healthcare. Gabriola will lead the company's healthcare growth strategy, strengthen client relationships and expand market offerings. Gabriola brings over 20 years of senior healthcare technology and consulting experience, having held VP and CIO-level roles at Hartford HealthCare, Northwestern Medicine, Deloitte, Accenture and AHEAD. His expertise spans Epic EHR optimisation, cloud modernisation, revenue cycle improvement, AI automation and M&A integration. CTG, with over 60 years of experience, provides IT and business solutions across multiple sectors. The company employs more than 9,000 team members in over 15 countries, serving 3,000 clients in healthcare, finance, manufacturing and other industries.
CTG, a Cegeka Group company, is launching a cyber resilience scoring dashboard at the RSA Conference 2026 in San Francisco from 23–26 March. The tool helps organisations quantify risk, prioritise remediation and track security improvements over time. The dashboard consolidates results from multiple security assessments into a single view, including an overall cyber resilience score and domain-level maturity indicators. Results are mapped to frameworks including NIST, ISO 27001 and CIS, enabling objective benchmarking. Part of Cegeka's Security Advisory Framework, the dashboard aims to provide executives with measurable metrics for cyber risk management and investment decisions. The tool enables security professionals to demonstrate programme effectiveness through time-based scoring and trend visibility rather than relying on abstract assessments.