Full-Time

Digital Communications Specialist

Cornell University

Cornell University

Compensation Overview

$66.3k - $93.3k/yr

No H1B Sponsorship

New York, NY, USA

Hybrid

Primary work location is the Cornell Tech campus on Roosevelt Island.

Bachelor's

Category
Content & Writing (2)
,
Required Skills
MailChimp
Communications
Adobe Creative Suite
Figma
WordPress
Social Media
Data Analysis
Requirements
  • A Bachelor's degree in a relevant field and 2 to 4 years of experience in communications, design, project management, or digital asset management.
  • The ability to be highly proactive, organized, efficient, detail-oriented, and able to follow detailed instructions.
  • The ability to multitask successfully and meet deadlines.
  • The ability to lead meetings with colleagues and external vendors.
  • Exceptional writing, communication, and visual communication skills.
  • Experience with Basecamp or similar project management tools.
  • Proficiency with Sprout Social or comparable social media management and analytics platforms.
  • Experience with Adobe Creative Suite, including Photoshop, Premiere, Bridge, Acrobat, InDesign, and Illustrator.
  • Experience with Mailchimp or similar newsletter management tools.
  • Experience managing content in a content management system.
  • The ability to take ownership of tasks and see them through to delivery.
  • Excellent organizational skills and meticulous attention to detail.
  • The ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Responsibilities
  • Collaborate across campus to plan and execute digital communications across social media, web, email newsletters, campus monitors, and slide presentations, and produce branded collateral and merchandise.
  • Work with the Communications and Marketing team to manage relationships and provide logistical support and editorial guidance to external vendors, including freelance photographers, videographers, writers, and web developers.
  • Strategize, pitch, draft, produce, edit, and publish photo, video, and written content for events, programs, research, and initiatives across Cornell Tech's social media channels, website, news, and editorial platforms.
  • Collaborate with external vendors and draft multimedia briefs, social media campaigns, video concepts, and photography shot lists.
  • Create digital assets using Adobe, Mailchimp, Figma, and other applications.
  • Publish content on Sprout Social, YouTube, Mailchimp, and tech.cornell.edu.
  • Edit, organize, and manage the digital asset library.
  • Write social media posts and create advertisements and printed promotional materials.
  • Pull analytics to track performance through comparative analysis, analyze audience sentiment, identify industry trends, track competitors, monitor conversations, manage brand health across major channels, and present recommendations to improve performance.
  • Meet regularly with Cornell University's New Media Team to align initiatives and strategies across campuses.
  • Manage and maintain key sections of the Cornell Tech website and related sites, including copyediting, page-building, troubleshooting, training colleagues on WordPress, and collaborating with the external web development team.
  • Advise constituents on the Cornell Tech brand, fulfill asset requests, create and distribute campus merchandise, maintain the brand's web presence, manage licensing via the Exemplar portal, and review content for style and messaging consistency.
  • Oversee the team's P-card usage, submit receipts, and collaborate with the Finance team to create and manage vendor contracts.
  • Learn and use several programs, platforms, and systems to serve as a campus resource and train colleagues as needed.
  • Participate in assigned projects or other position-related duties and complete required university compliance training.
Desired Qualifications
  • Working knowledge of AP Style and experience with WordPress.
  • Experience with Figma, Exemplar Licensing Appspace, Localist, and Sprout Social.
  • Experience training colleagues in procedures, programs, and systems.

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