Full-Time

Academic Support Specialist 2

Posted on 8/21/2026

Deadline 9/15/26
University of Louisville

University of Louisville

Research university in Louisville, KY

Compensation Overview

$48.2k/yr

Company Does Not Provide H1B Sponsorship

Louisville, KY, USA

In Person

Bachelor's, Master's

Category
Customer Experience & Support (1)
Required Skills
Data Analysis

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Requirements
  • A bachelor's degree in a related field and two years of relevant experience, or an equivalent combination of education and experience.
  • Knowledge of or experience using software used in college or high school settings.
  • Experience working with college students in advising, coaching, teaching, student success, retention, or related areas.
  • Knowledge of postsecondary education and student development.
  • Classroom instructional experience.
  • Analysis and data reporting skills.
  • Critical thinking skills.
  • Teamwork and interpersonal skills.
  • Proficiency with Microsoft Office Suite.
Responsibilities
  • Assist with instruction of the Cardinal Academic Success Seminar (GEN 102), including teaching approximately four sections per academic year.
  • Conduct class sessions, track student attendance, provide academic coaching, and monitor student progress.
  • Conduct individual conferences and communicate with students outside scheduled class times to enhance academic success.
  • Provide support for REACH and Rise first-time college students in compliance with state college readiness legislation 13 KAR 2.020.
  • Coordinate student outreach, meet with students for academic coaching, follow up as needed, connect students to campus resources, and make appropriate referrals.
  • Conduct proactive outreach to at-risk undergraduate students using CardSmart, TracCloud, and other university communication platforms.
  • Reinforce the use of academic support services, programs, and student-success staff to support retention efforts.
  • Provide academic coaching interventions for students enrolled in GEN 103/104.
  • Work with GEN 103/104 instructors to identify students needing intervention, coordinate outreach, meet with students individually, and follow up as needed.
  • Collaborate with Learning Resource Center staff to coordinate tutoring for at-risk students.
  • Assist with developing schedules, attendance interventions, and data tracking.
Desired Qualifications
  • A master's degree in Education, Counseling, or similar programs, or at least 18 hours of graduate work.
University of Louisville

University of Louisville

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University of Louisville is a public metropolitan research university in Louisville, Kentucky. It offers undergraduate, graduate, doctoral, and professional programs through its schools and colleges.

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