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Full-Time

Care Coordinator

Chelsea

Confirmed live in the last 24 hours

Bond Vet

Bond Vet

201-500 employees

Modern veterinary care and telehealth services

Consumer Goods

Compensation Overview

$20 - $22Hourly

+ Tuition Assistance + Profit Sharing + Commuter Benefits + 401(k) Contribution + Parental Leave + Wellness Support + Discounts

Entry

New York, NY, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Customer Service
Requirements
  • At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
  • Experience in the veterinary industry preferred
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems
  • Prior experience in veterinary practices or animal care is a plus
Responsibilities
  • Greet pet parents and their four-legged friends and ensure a smooth check-in and check-out experience
  • Manage the schedule of daily appointments and walk-ins
  • Take and make calls and communicate via email to other Vet Practices and clients as necessary
  • Keep common areas clean and well-stocked
  • Provide a high level of hospitality for pet parents, answer questions, and provide information and education as needed
  • Perform other duties as assigned by team leaders

Bond Vet is renowned for its modern approach to veterinary care, combining in-person clinic visits with advanced telehealth services. This method prioritizes a doctor-forward model, ensuring that veterinary professionals can offer personalized and immediate care, enhancing both animal welfare and client satisfaction. With a strong emphasis on professional development and state-of-the-art healthcare practices, it’s an excellent workplace for those looking to advance in the veterinary field.

Company Stage

Series A

Total Funding

$245M

Headquarters

New York, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

6%

1 year growth

14%

2 year growth

88%

Benefits

We offer comprehensive healthcare plans and One Medical membership

We provide CE stipends to foster skill development and growth

Our vets oversee a diverse case mix, from wellness to urgent care

We’re open 10am-8pm, providing reasonable hours and flexible scheduling

Flexible scheduling and 5-day weekends because your work is not your life

We offer 401(k) through Betterment

We provide free snacks and weekend meals to keep you energized

We plan fun events so you can unwind with your team

We offer generous parental leave, so you can bond with your newborn

Our business model enables us to offer the most competitive pay, with gainsharing for our entire veterinary team — you gain from our growth.